You should first log in to your PDFSmart account and cancel the subscription to stop further charges.
Then, ask for a refund within 7 days of the payment. This is when PDFSmart's policy lets you get a full refund.
If you need help, you can use their support page or email [email protected]. Be sure to include information about the transaction, the date, and a picture of the charge.
If you were charged after a trial or one-time use, make it clear that the auto-renewal didn't make sense to make your case stronger.
If your request is turned down or the return period has passed, you might want to file a complaint on Xolvie to get things fixed.
Many users have successfully stopped recurring deductions this way when PDFSmart support was unresponsive.
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