PDFSmart took multiple payments this month, how do I dispute the extra charges?

If PDFSmart took multiple payments this month and you want to dispute the extra charges;

Check your billing history first;

• Log in → Account / Billing / Subscription
• Review all charges for this month
• Note:
– Number of payments
– Individual amounts
– Billing dates
• Screenshot the billing history

Verify with your bank/card;

• Check your bank statement
• Confirm:
– Exact amounts charged
– Whether they are duplicate or separate subscriptions
• Screenshot all transactions

Contact PDFSmart Support formally;

• Explain:
– Multiple charges were taken in the same month
– You believe some are duplicate/unauthorized

• Provide:
– Account email(s)
– Total amount charged
– Dates of charges
– Screenshots of bank statement
– Screenshots of billing page

• Ask them to:
– Clarify why multiple payments were taken
– Refund the duplicate/extra charges
– Confirm no further billing

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.