I am writing regarding unauthorized charges made by PDFsmart in connection with an online subscription and a one-time PDF conversion on your website, pdfsmart.com. On 24/01/2026, I was charged 49.99 €, and on 21/02/2026, I was charged another 49.99 €, for a total of 99.98 €, even though I did not intend to maintain a paid subscription. The charges are recorded on the following invoices: Invoice ID Zh8y3IZsr8 dated 24/01/2026 for 49.99 €, and Invoice ID 1VGedW9Eb1 dated 21/02/2026 for 49.99 €. After noticing the situation, I canceled the subscription through your system so that no further payments would be taken. Since I did not knowingly agree to these recurring charges and only intended to use the service once, I request a full refund of the total amount of 99.98 € and written confirmation that my subscription is canceled and that no further charges will be made to my account.
Today, on 26 February 2026, I noticed an unauthorised subscription charge of £49.99 taken from my Lloyds debit card by Pdfsmart. I had previously entered my card details and used the service, but I did not knowingly agree to or intend to purchase a £49.99 subscription. The charge appears under invoi...
On 12/12/2025, I noticed an unexpected charge of 49,99 EUR taken from my debit/credit card by Pdfsmart for a subscription. I was not aware that I had an active paid subscription, and I did not knowingly approve this payment. I tried to resolve the issue, but I have not received any response or expla...
On 6 November 2025, I subscribed on PDFSmart to an offer presented at €1.99 for 8 days, and at that moment no clear information was shown indicating that this trial would convert into a recurring subscription of €49.99 per month, nor was this higher amount visible to me when I validated the payment....
I started a 1‑week trial with Pdf Smart directly on their website on 2 February 2026. Despite this being presented as a trial, on 10 February 2026, my credit card was charged €49.99 for a subscription that I did not want and did not intend to continue after the trial period. After noticing the unexp...
Support Team, I am writing to formally dispute a charge of €49.99 that was taken from my account on 10/02/2026, which I did not authorize. I did not knowingly subscribe to any PDFGuru service and did not approve this payment. I never received any confirmation email indicating that I had agreed to or...
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