PDFSmart Subscription Billing Dispute and Refund Request

I am writing regarding unauthorized charges made by PDFsmart in connection with an online subscription and a one-time PDF conversion on your website, pdfsmart.com. On 24/01/2026, I was charged 49.99 €, and on 21/02/2026, I was charged another 49.99 €, for a total of 99.98 €, even though I did not intend to maintain a paid subscription. The charges are recorded on the following invoices: Invoice ID Zh8y3IZsr8 dated 24/01/2026 for 49.99 €, and Invoice ID 1VGedW9Eb1 dated 21/02/2026 for 49.99 €. After noticing the situation, I canceled the subscription through your system so that no further payments would be taken. Since I did not knowingly agree to these recurring charges and only intended to use the service once, I request a full refund of the total amount of 99.98 € and written confirmation that my subscription is canceled and that no further charges will be made to my account.