I saw hidden fees on my PDFSmart invoice, what is the best way to challenge them?

If you saw hidden fees on your PDFSmart invoice and you want to challenge them;

Check the invoice details carefully;

• Log in → Account / Billing / Invoices
• Download the full invoice (PDF if available)
• Identify:
– Base subscription price
– Extra/added fees

Contact PDFSmart Support formally;

• Explain:
– You found additional/hidden charges on your invoice
– These were not clearly disclosed at signup

• Provide:
– Account email
– Invoice number
– Charged amount
– Screenshot of invoice
– Screenshot of advertised pricing

• Ask them to:
– Provide a breakdown of each fee
– Clarify why it was not clearly disclosed
– Refund any undisclosed or unfair charges

If PDFSmart does not resolve the issue;

Share your concerns or file a complaint on Xolvie to connect with others and find support.