Oppo support delay

On September 7, 2025, I purchased a brand-new Oppo Reno 14 smartphone from the Vatan store in İstanbul Sur Yapı Metrogarden Çekmeköy. When I began using it the very next day, I noticed a severe problem: the battery drained completely by noon, even though I was not actively using the internet. This w...

I have been unable to create a membership on the Kart 38 mobile app for several months. I use an Oppo A54 smartphone and have installed the latest version of the application. Each time I attempt to register, I receive the same error message: “Hata oluştu, kayıt olamadınız” (An error occurred, regist...

I have been using my Oppo A74 128GB smartphone for about 2–3 years, but over the past eight months, the device has developed multiple serious problems. First, a ghost screen effect appeared on its own, making the display difficult to use. At the same time, the phone became extremely slow and its gam...

For the past three weeks, my Oppo Enco Air wireless earbuds have had a persistent problem: no sound is coming from the right earbud. I purchased the product from a BİM store, and until this issue began, it was functioning normally. To fix it, I tried resetting the earbuds and cleaning them carefully...

I’ve been using the Oppo A96 and was initially very happy with my purchase—until I realized I’m stuck on ColorOS version 11 while newer, even lower-end models like the Oppo A64 are already running version 13. This situation has created major compatibility issues for me. Right now, I can’t install m...

I purchased the Oppo A60 expecting a smooth and reliable user experience, but the reality has been the opposite. Due to several persistent hardware and software issues, I sent the phone to the authorized Oppo service center. Shockingly, the device was returned without any proper repair. It appears t...

I sent my Oppo Enco Buds 2 to the KVK service center in Kızılay, Ankara because the dust filter detached on its own, without any user damage. I expected a warranty solution, but what I got instead was a frustrating runaround and zero accountability from Oppo. After my product was delivered to their...

I purchased an Oppo product for ₺2,420 and tried to return it the very next day, but the store refused to process a return, stating that they only offer exchanges. This is unacceptable. The product was completely unused, and I contacted them within the legal return period. Despite this, I couldn’t r...

Hello, I purchased an Oppo Reno 13 F from Teknosa on June 29, 2025, and I’ve been facing severe problems with it from day one. During phone calls, either the audio cuts out entirely, or I can't understand what the other person is saying due to garbled or missing sound. This is a critical function fo...

I purchased the Oppo A60 on June 30 from Vatan Bilgisayar, and just days later the phone began malfunctioning. During calls, I started receiving an error message that reads “Call Failed”, and the device often freezes with a completely white screen when I try to open apps. After a while, the phone re...

I purchased an Oppo A60 smartphone on June 2, 2025, expecting a reliable device from a globally known brand. However, in less than a month, I noticed a visible bend in the phone's frame—even though the device was used with extreme care and was never dropped or mishandled. I reported the issue to the...

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I purchased an Oppo A60 smartphone in April 2025, expecting quality and reliability from a brand I trusted. Unfortunately, the device started having issues almost immediately. Before even completing 30 days of use, the internal speaker malfunctioned, making calls and media playback nearly impossible...

I’ve been dealing with a frustrating and persistent issue on my Oppo A55. Every time I install an app or game from the Google Play Store, the installation completes successfully, but the app icon does not appear on my home screen. The only way to make it show up is to restart the phone, which is inc...

I bought the Oppo Watch Free because it was described as having an ECG functionality and a health assessment that took 60 seconds, but I can't turn either of these on. I made sure all the prerequisites were met, from app settings to device compatibility, yet certain functionalities still don't work....

I bought a brand-new Oppo A16 60 in February, expecting a reliable device. Just 10 days later, the phone started freezing and vibrating uncontrollably. I returned it to the store I bought it from, and they told me to send it to the service center. The phone was returned within a week with a note cla...

I bought a brand-new Oppo A60 from Trendyol on May 6, 2025. At first, everything worked perfectly. But after installing the recommended system update, the phone started freezing—especially while using the keyboard—and the entire interface became noticeably laggy. None of these issues existed before ...

I am completely frustrated with Oppo! My mother's Oppo A74 and my Oppo A96 phones have been great for over two years, but suddenly, this year, we've stopped receiving any Android updates. This is a massive problem! We rely on these updates for security, new features, and overall phone performance. ...

I am absolutely fed up with my Oppo phone! Ever since the latest software update, the artificial intelligence (AI) program on my phone has completely stopped working. All I get is a frustrating message telling me to "use another program." I took it to an authorized service center, but they couldn't...

I am absolutely fed up with Oppo and their complete lack of support for my Oppo AX7 phone! Since the day I bought this device, it has never received a single software update. This is an outrageous display of neglect from a major phone manufacturer. Because of this constant lack of updates, I'm now ...

I have been using the Oppo A55 for about two years, and I’ve had the same issue the entire time. I’ve complained before, but no one has paid attention. The problem is that the phone lags excessively—for example, when I open recent calls, the list takes 3–4 seconds to update, which has caused me to m...

Hello, Exactly 20 days have passed and I still haven't received a response. Why don't you respond and end this process despite my consumer rights? I can share how Oppo victimized me and didn't deliver me a new device, which is my right as a consumer, on my social media accounts and reach out to your...

I own an Oppo Reno 7 phone. Since the day I bought it, I've been experiencing a persistent issue: whenever someone calls me, my phone either shows the line as busy or unreachable, even though it's in my hand and active. Similarly, when I try to make calls, they don't go through either. This problem ...

I bought an Oppo A72 phone from Media Markt a few years ago. At that time, the price was comparable to an iPhone, and I have regretted my purchase ever since. I have been trying to get it repaired for years, but Oppo customer service has been nothing but a nightmare. They keep asking me to send the...