1

Oppo A72 Freezes Repeatedly

Müslüm
Oppo
April 8, 2024 12:19 AM70

I bought an Oppo A72 phone from Media Markt a few years ago. At that time, the price was comparable to an iPhone, and I have regretted my purchase ever since.

I have been trying to get it repaired for years, but Oppo customer service has been nothing but a nightmare. They keep asking me to send the phone in for repair, but they never provide a clear address.

I am very disappointed with the quality of the phone and the customer service I have received from Oppo. I would not recommend this phone to anyone.

Oppo
August 8, 2024 10:54 AM (4 months after complaint)

Dear Customer, We always strive to keep customer satisfaction at the highest level with our sales and after‑sales services. We hope that your trust in the OPPO brand continues. For any information, suggestions, and requests regarding our products and services, you can reach us through the OPPO support section on our website. Best regards, OPPO Turkey

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