Hello, Exactly 20 days have passed and I still haven't received a response. Why don't you respond and end this process despite my consumer rights? I can share how Oppo victimized me and didn't deliver me a new device, which is my right as a consumer, on my social media accounts and reach out to your CEO. This is very easy today. However, your failure to respond will cause me to openly explain my brand experience. This is the only way left. Neither Oppo Turkey Customer Service nor you Oppo headquarters care about my problem and you are not doing what is necessary. Finally, I am warning you, I want a new package of the same model or a higher model headset to be sent to my address urgently instead of my broken and unrepairable Oppo Enco Air 2 headset. Otherwise, I will share my customer experience in written sources on the subject worldwide. For your information C*** D*** A***
I purchased an Oppo product for ₺2,420 and tried to return it the very next day, but the store refused to process a return, stating that they only offer exchanges. This is unacceptable. The product was completely unused, and I contacted them within the legal return period. Despite this, I couldn’t r...
Contacted Oppo Turkey both by calling them and messaging them on their website about my busted Oppo Enco X earbuds. I put in a request to get one of my earbuds replaced back in February. it's been so annoying trying to get a hold of them for the past three months. Every time I hit them up, they jus...
I sent my Oppo Enco W51 model headset to your contracted Bakırköy KVK Technical Service on 18.09.2023 for filter cleaning. My headset is broken, but this is not the reason I sent it. I previously received this service from other KVK services, and only filter cleaning was done and sent without paying...
I returned my Oppo A74 phone to the Ankara KVK authorized dealer on May 29, 2023, for the resolution of certain issues that arose during the warranty period. They kept me waiting, claiming they needed a part. They said that if the part didn't arrive within 10 days, they'd give me a basic phone as a ...
I sent my Oppo Enco Buds 2 to the KVK service center in Kızılay, Ankara because the dust filter detached on its own, without any user damage. I expected a warranty solution, but what I got instead was a frustrating runaround and zero accountability from Oppo. After my product was delivered to their...
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