I purchased the Oppo A60 on June 30 from Vatan Bilgisayar, and just days later the phone began malfunctioning. During calls, I started receiving an error message that reads “Call Failed”, and the device often freezes with a completely white screen when I try to open apps. After a while, the phone restarts itself automatically. I tried rebooting it manually, and although the issue temporarily disappeared, it came back soon after.
I sent the phone to technical service, and they returned it to me claiming they performed a software update and found no hardware problems. Despite this, the issue remains unresolved. I have photo evidence of the errors, and I clearly told the service team I do not want any repair or maintenance on a phone that has a defect not caused by user error.
This is completely unacceptable. I paid a substantial amount for a phone that cannot even handle basic functions like making a call or running apps. Oppo’s customer support admitted this is their normal process, but I am the one left without a functioning device. I demand either a full refund or a brand-new replacement phone. I expect Oppo to stand behind its product and fix this issue immediately. I will escalate this further if I do not receive a prompt and fair resolution.
I am absolutely furious and beyond disappointed with my Oppo A60 phone! I bought this device about three months ago from Vatan Bilgisayar, and initially, I was quite happy with its price-to-performance ratio. However, that all changed after the latest software update. Since that update, my phone ha...
I bought a brand-new Oppo A16 60 in February, expecting a reliable device. Just 10 days later, the phone started freezing and vibrating uncontrollably. I returned it to the store I bought it from, and they told me to send it to the service center. The phone was returned within a week with a note cla...
I purchased the Oppo A60 expecting a smooth and reliable user experience, but the reality has been the opposite. Due to several persistent hardware and software issues, I sent the phone to the authorized Oppo service center. Shockingly, the device was returned without any proper repair. It appears t...
I bought the Oppo A60 in February 2025, and within just four months, it started freezing constantly—even during basic tasks like messaging on WhatsApp. I contacted customer service, and they suggested a few troubleshooting steps. I even performed a full factory reset, but none of it fixed the issue....
I purchased a brand-new Oppo A3 smartphone just two days ago from Vatan Bilgisayar. From the very first day of use, I have been facing extreme slowdowns when opening applications and overall lag throughout the device. I immediately updated the phone to the latest software version, but the issue has ...
Comments