I bought a brand-new Oppo A60 from Trendyol on May 6, 2025. At first, everything worked perfectly. But after installing the recommended system update, the phone started freezing—especially while using the keyboard—and the entire interface became noticeably laggy. None of these issues existed before the update.
I contacted Oppo customer service, and they told me the device needs to be sent in for repair. But that would leave me without a phone for about 15 days. I already replaced my old phone because it was broken—I can’t afford to be without a device again, especially after buying this one new.
What’s worse is that this issue was clearly caused by your software, not anything I did. I shouldn’t have to send in a brand-new phone for repairs just because of a faulty update.
Oppo, I expect you to stand by your product. Either fix this issue with an immediate software patch or replace my device without delay. I paid ₺ for a working phone—not one that freezes after a system update.
I bought the Oppo A60 in February 2025, and within just four months, it started freezing constantly—even during basic tasks like messaging on WhatsApp. I contacted customer service, and they suggested a few troubleshooting steps. I even performed a full factory reset, but none of it fixed the issue....
I bought a brand-new Oppo A16 60 in February, expecting a reliable device. Just 10 days later, the phone started freezing and vibrating uncontrollably. I returned it to the store I bought it from, and they told me to send it to the service center. The phone was returned within a week with a note cla...
I am absolutely furious and beyond disappointed with my Oppo A60 phone! I bought this device about three months ago from Vatan Bilgisayar, and initially, I was quite happy with its price-to-performance ratio. However, that all changed after the latest software update. Since that update, my phone ha...
I purchased the Oppo A60 on June 30 from Vatan Bilgisayar, and just days later the phone began malfunctioning. During calls, I started receiving an error message that reads “Call Failed”, and the device often freezes with a completely white screen when I try to open apps. After a while, the phone re...
I purchased an Oppo A60 smartphone on June 2, 2025, expecting a reliable device from a globally known brand. However, in less than a month, I noticed a visible bend in the phone's frame—even though the device was used with extreme care and was never dropped or mishandled. I reported the issue to the...
Comments