I purchased the Oppo A60 expecting a smooth and reliable user experience, but the reality has been the opposite. Due to several persistent hardware and software issues, I sent the phone to the authorized Oppo service center. Shockingly, the device was returned without any proper repair. It appears to have only been reset, as none of the problems were resolved.
Here are the ongoing issues with my Oppo A60:
Battery drains extremely fast—I have to recharge it multiple times a day even with minimal usage.
The screen frequently freezes, flickers, goes dark randomly, and the device reboots on its own.
Call quality is terrible—people can't hear me clearly, and I often hear muffled or broken audio.
The headphone jack doesn't work. I tested my headphones on another A60 device and they worked fine. When I plug them into mine, the audio still comes out of the speaker.
Wi-Fi connectivity is poor and unstable, and the mobile data signal drops constantly.
Despite this long list of issues, the service center only noted a minor issue with the front camera in the report. No action was taken to fix the critical problems affecting daily usability. This feels like complete negligence. I am highly dissatisfied and frustrated.
I demand a full technical inspection of the device, proper repair of the listed issues, and if these cannot be resolved, I request a replacement unit. Oppo must take responsibility and resolve this situation immediately to restore customer trust.
I purchased the Oppo A60 on June 30 from Vatan Bilgisayar, and just days later the phone began malfunctioning. During calls, I started receiving an error message that reads “Call Failed”, and the device often freezes with a completely white screen when I try to open apps. After a while, the phone re...
I bought a brand-new Oppo A16 60 in February, expecting a reliable device. Just 10 days later, the phone started freezing and vibrating uncontrollably. I returned it to the store I bought it from, and they told me to send it to the service center. The phone was returned within a week with a note cla...
I’ve only had my Oppo A60 for about three weeks, and it has already become a major disappointment. From the moment I noticed a rattling sound when shaking the phone, I knew something was off. Things quickly went downhill from there. The camera quality has significantly deteriorated, and it no longer...
I purchased an Oppo A60 smartphone on June 2, 2025, expecting a reliable device from a globally known brand. However, in less than a month, I noticed a visible bend in the phone's frame—even though the device was used with extreme care and was never dropped or mishandled. I reported the issue to the...
I bought the Oppo A60 in February 2025, and within just four months, it started freezing constantly—even during basic tasks like messaging on WhatsApp. I contacted customer service, and they suggested a few troubleshooting steps. I even performed a full factory reset, but none of it fixed the issue....
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