I bought a brand-new Oppo A16 60 in February, expecting a reliable device. Just 10 days later, the phone started freezing and vibrating uncontrollably. I returned it to the store I bought it from, and they told me to send it to the service center. The phone was returned within a week with a note claiming “no issues found,” but the problems never stopped.
For five straight months, I dealt with constant lag, freezing, and screen shaking. Eventually, the phone began shutting off on its own. I had to send it back to service again, and they promised to respond within 2 business days. It’s now been 22 days, and I still have no phone, no working replacement, and no resolution.
Despite repeated requests for a replacement device under warranty, they keep returning the same faulty phone without fixing it. I’ve lost over ₺2,500,000 in business due to this device failing me. I bought it new, and I’ve been left without a phone for nearly six months.
Oppo, this is beyond unacceptable. You’ve ignored my replacement requests and failed to fix the device. I’m pursuing legal action for damages and demand that this complaint be formally acknowledged. Provide a full replacement or compensation immediately.
I purchased the Oppo A60 on June 30 from Vatan Bilgisayar, and just days later the phone began malfunctioning. During calls, I started receiving an error message that reads “Call Failed”, and the device often freezes with a completely white screen when I try to open apps. After a while, the phone re...
I purchased the Oppo A60 expecting a smooth and reliable user experience, but the reality has been the opposite. Due to several persistent hardware and software issues, I sent the phone to the authorized Oppo service center. Shockingly, the device was returned without any proper repair. It appears t...
I purchased an Oppo A60 smartphone on June 2, 2025, expecting a reliable device from a globally known brand. However, in less than a month, I noticed a visible bend in the phone's frame—even though the device was used with extreme care and was never dropped or mishandled. I reported the issue to the...
I bought the Oppo A60 in February 2025, and within just four months, it started freezing constantly—even during basic tasks like messaging on WhatsApp. I contacted customer service, and they suggested a few troubleshooting steps. I even performed a full factory reset, but none of it fixed the issue....
I bought a brand-new Oppo A60 from Trendyol on May 6, 2025. At first, everything worked perfectly. But after installing the recommended system update, the phone started freezing—especially while using the keyboard—and the entire interface became noticeably laggy. None of these issues existed before ...
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