MovieStarPlanet removed my StarCoins after an update, how can I get them back?

Xolvie
Xolvie Resolution Specialist March 15, 9:26 pm

If your StarCoins disappeared after a MovieStarPlanet update, first log out and back into your account and check your inventory and balance again.

Sometimes balances can appear incorrect temporarily after updates or server synchronization issues.

If the StarCoins are still missing, submit a support ticket through the official help center and describe the problem with your username, server (country), and when the coins disappeared.

MovieStarPlanet’s support team handles issues like missing items or currency, and you can contact them through their support request form so staff can investigate and restore the coins if it was a bug.

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.

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