MovieStarPlanet 1 Permanently Bans Account Following VIP Purchase Refund Request

While playing on my account with the username azra12462 in MovieStarPlanet 1, I accidentally purchased a VIP membership last year. Because my financial situation couldn't support it, I requested a refund for this transaction, and the refund was processed. However, immediately after that, my account was permanently banned in March 2025.

I had made numerous payments on this account in the past, and because it was an account I had worked hard to build over several years, the permanent ban decision has caused me significant frustration. Due to a single transaction made by mistake and subsequently refunded, all my past spending and effort have gone to waste.

I never engaged in any rule-breaking behavior, such as cheating, using profanity, or harassing other players. I feel that permanently banning my account simply because I requested a refund for an accidentally purchased VIP membership is far too harsh a penalty. As someone who has enjoyed playing the game for a long time, I acknowledge the situation, ask for a one-time showing of leniency, and want to emphasize that I will not make the same mistake again.

I demand that my account be thoroughly reviewed and that the permanent ban issued to my username azra12462 be lifted so my account can be fully restored. If necessary, I request that all payment records regarding the VIP refund be reviewed and that a written explanation be provided to me regarding this matter.