At approximately 9:33 a.m. on June 11, 2026, I opened the Moovit app to search for directions to an address. The app ask...ed me to enter my phone number for verification. After I entered it, the verification code I received was automatically submitted to the system. About one minute later, I received
I downloaded the Moovit app and started a membership through the in-app purchase screen. It clearly stated that a 7-day ...free trial was included, and I relied on this information when starting the subscription. On the same day, I deleted both the app and my account and did not continue using the serv
I used the Moovit Premium subscription as a 7-day free trial. However, on September 18, 2025, $3 was charged to my card ...without any notification. I want to cancel my subscription and receive a refund, but I couldn’t find any phone number or support channel to contact customer service. My account is
I downloaded the Moovit app on my iOS device and wanted to try it out. Even though the app offered a 1-month trial, a $5... subscription fee was charged to my phone bill before I could even open the app. I never used the app in any way, nor did I realize that a subscription had been activated. I immed
I signed up for a 7-day free trial on Moovit, but instead, they charged me for a full annual subscription without my per...mission. There’s no customer service number to call and explain that I’m currently in a city where I can’t even use the app. I’m in Sivas, and there are no places here where this s
I signed up for Moovit’s app expecting a 7-day free trial, but without any notification, they charged my account for an ...annual subscription. I immediately canceled my membership, yet I have received no response or refund. I’m very disappointed and frustrated because I never agreed to pay for a servi
I signed up for the 7-day free trial of the Moovit app but canceled it before the trial ended. Despite this, Moovit stil...l charged me for a full 12-month subscription! I was shocked to see a ₺179 charge on my account for a service I had already canceled. This is completely unfair and feels like a de
I canceled my Moovit subscription, yet I am still being charged until 2026. The app promised a warning before the free t...rial ended, but I never received any notification. Instead, on the sixth day, it automatically locked me into a one-year subscription without my consent. If I had to pay something
I signed up for Moovit under the promise of a free trial, only to find out today that they withdrew a 6-month subscripti...on fee from my account without proper notice. I immediately canceled the subscription, but the charge had already been processed. I only intended to use the 1-week free trial, as c
I downloaded the Moovit app because it advertised a 7-day free trial. I intended to test the service, but I was shocked ...to see that ₺167 was charged to my phone bill without my knowledge. I received no notification or warning about the charge, and there was no agreement or contract to authorize this
I used Moovit’s 7-day free trial, but once it ended, they charged me ₺134 without my consent. This is outrageous, especi...ally since the monthly fee is advertised as ₺9.99. Why was I charged for six months instead of one? Nobody has money to waste on unauthorized charges. To make matters worse, the a
I used Moovit’s 7-day free trial, but after it ended, the subscription fee was charged without my consent. Even after ca...nceling, the refund hasn’t reached my account. To make matters worse, the app automatically deducted the fee as soon as funds were available in my account. I contacted Apple Suppo
I downloaded the Moovit app for the first time and saw the option for a 1-week free trial. At the end of the trial, ther...e was an option to receive a notification to decide whether to continue the membership. I selected that option, expecting to be notified, but without any notification or confirmati
I purchased an annual subscription to Moovit, but the app consistently provides incorrect bus schedules. The schedules f...or the buses I use have changed, yet Moovit continues to display outdated times. I’ve reported this issue multiple times through the app, but my feedback has been completely ignore
Moovit Premium charged me without any prior notification after the trial period ended. The app had stated it would remin...d users before the subscription renews, but I received no such reminder. Now, I’ve been billed for a subscription I didn’t intend to continue, and there’s no option to cancel. The
I accidentally forgot to cancel my one-week Moovit Premium trial, resulting in a ₺119 charge. Despite purchasing the pre...mium service, I didn’t experience any of the promised features aside from an ad-free experience. The app failed to provide accurate route information, and the bus I was tracking d
