I canceled my Moovit subscription, yet I am still being charged until 2026. The app promised a warning before the free trial ended, but I never received any notification. Instead, on the sixth day, it automatically locked me into a one-year subscription without my consent.
If I had to pay something, a one-month charge would have at least made sense—but forcing a 12-month payment is completely unfair. It feels like Moovit is deliberately making it difficult to cancel to trap users into long-term subscriptions.
I demand an immediate refund for the one-year charge. I did not agree to this, and I should not have to pay for a service I no longer want. Moovit, fix this now and return my money!
Moovit Premium charged me without any prior notification after the trial period ended. The app had stated it would remind users before the subscription renews, but I received no such reminder. Now, I’ve been billed for a subscription I didn’t intend to continue, and there’s no option to cancel. The...
I signed up for Moovit under the promise of a free trial, only to find out today that they withdrew a 6-month subscription fee from my account without proper notice. I immediately canceled the subscription, but the charge had already been processed. I only intended to use the 1-week free trial, as c...
I downloaded the Moovit app for the first time and saw the option for a 1-week free trial. At the end of the trial, there was an option to receive a notification to decide whether to continue the membership. I selected that option, expecting to be notified, but without any notification or confirmati...
I signed up for Moovit’s app expecting a 7-day free trial, but without any notification, they charged my account for an annual subscription. I immediately canceled my membership, yet I have received no response or refund. I’m very disappointed and frustrated because I never agreed to pay for a servi...
I used Moovit’s 7-day free trial, but once it ended, they charged me ₺134 without my consent. This is outrageous, especially since the monthly fee is advertised as ₺9.99. Why was I charged for six months instead of one? Nobody has money to waste on unauthorized charges. To make matters worse, the a...
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