Moovit Charged My Card Without Authorization for 6-Month Subscription

August 3, 2024 5:09 PM38

I downloaded the Moovit app for the first time and saw the option for a 1-week free trial. At the end of the trial, there was an option to receive a notification to decide whether to continue the membership. I selected that option, expecting to be notified, but without any notification or confirmation, the app automatically charged my card for a 6-month subscription, deducting ₺120. I did not authorize this charge and find it extremely unfair. I want a full refund immediately. If this is not resolved, I will escalate the issue further. Moovit needs to take accountability for this unauthorized transaction and improve their subscription process.

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