I downloaded the Moovit app because it advertised a 7-day free trial. I intended to test the service, but I was shocked to see that ₺167 was charged to my phone bill without my knowledge. I received no notification or warning about the charge, and there was no agreement or contract to authorize this payment.
This is completely unacceptable and feels like a deliberate attempt to mislead users. I demand an immediate refund for the unauthorized charge. Moovit must ensure that users are clearly informed of any potential costs upfront to avoid such issues. This experience has caused me frustration, and I expect the company to resolve this matter promptly.
I used Moovit’s 7-day free trial, but once it ended, they charged me ₺134 without my consent. This is outrageous, especially since the monthly fee is advertised as ₺9.99. Why was I charged for six months instead of one? Nobody has money to waste on unauthorized charges. To make matters worse, the a...
I downloaded the Moovit app for the first time and saw the option for a 1-week free trial. At the end of the trial, there was an option to receive a notification to decide whether to continue the membership. I selected that option, expecting to be notified, but without any notification or confirmati...
I signed up for Moovit’s app expecting a 7-day free trial, but without any notification, they charged my account for an annual subscription. I immediately canceled my membership, yet I have received no response or refund. I’m very disappointed and frustrated because I never agreed to pay for a servi...
I signed up for the 7-day free trial of the Moovit app but canceled it before the trial ended. Despite this, Moovit still charged me for a full 12-month subscription! I was shocked to see a ₺179 charge on my account for a service I had already canceled. This is completely unfair and feels like a de...
I signed up for Moovit under the promise of a free trial, only to find out today that they withdrew a 6-month subscription fee from my account without proper notice. I immediately canceled the subscription, but the charge had already been processed. I only intended to use the 1-week free trial, as c...
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