I signed up for Moovit under the promise of a free trial, only to find out today that they withdrew a 6-month subscription fee from my account without proper notice. I immediately canceled the subscription, but the charge had already been processed. I only intended to use the 1-week free trial, as clearly stated during the sign-up process.
Charging users under the guise of a free trial is misleading and unethical. This practice is unacceptable, and I demand an immediate refund for the unauthorized charge. Moovit must stop tricking users into paying for services they didn’t intend to purchase. Please address this issue promptly and return my money without delay.
I signed up for Moovit’s app expecting a 7-day free trial, but without any notification, they charged my account for an annual subscription. I immediately canceled my membership, yet I have received no response or refund. I’m very disappointed and frustrated because I never agreed to pay for a servi...
I downloaded the Moovit app for the first time and saw the option for a 1-week free trial. At the end of the trial, there was an option to receive a notification to decide whether to continue the membership. I selected that option, expecting to be notified, but without any notification or confirmati...
I canceled my Moovit subscription, yet I am still being charged until 2026. The app promised a warning before the free trial ended, but I never received any notification. Instead, on the sixth day, it automatically locked me into a one-year subscription without my consent. If I had to pay something...
I used Moovit’s 7-day free trial, but once it ended, they charged me ₺134 without my consent. This is outrageous, especially since the monthly fee is advertised as ₺9.99. Why was I charged for six months instead of one? Nobody has money to waste on unauthorized charges. To make matters worse, the a...
I used Moovit’s 7-day free trial, but after it ended, the subscription fee was charged without my consent. Even after canceling, the refund hasn’t reached my account. To make matters worse, the app automatically deducted the fee as soon as funds were available in my account. I contacted Apple Suppo...
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