Moovit Premium charged me without any prior notification after the trial period ended. The app had stated it would remind users before the subscription renews, but I received no such reminder. Now, I’ve been billed for a subscription I didn’t intend to continue, and there’s no option to cancel.
The subscription doesn’t appear in my Google account or within the app itself, leaving me unable to manage or stop the charges. This feels like an unfair practice, as I never consented to a paid subscription after the trial. I request an immediate refund and clear instructions on how to prevent further charges. Moovit should address this issue to maintain trust with its users.
I canceled my Moovit subscription, yet I am still being charged until 2026. The app promised a warning before the free trial ended, but I never received any notification. Instead, on the sixth day, it automatically locked me into a one-year subscription without my consent. If I had to pay something...
I signed up for Moovit’s app expecting a 7-day free trial, but without any notification, they charged my account for an annual subscription. I immediately canceled my membership, yet I have received no response or refund. I’m very disappointed and frustrated because I never agreed to pay for a servi...
I downloaded the Moovit app for the first time and saw the option for a 1-week free trial. At the end of the trial, there was an option to receive a notification to decide whether to continue the membership. I selected that option, expecting to be notified, but without any notification or confirmati...
I signed up for Moovit under the promise of a free trial, only to find out today that they withdrew a 6-month subscription fee from my account without proper notice. I immediately canceled the subscription, but the charge had already been processed. I only intended to use the 1-week free trial, as c...
On September 24, a $3 subscription fee was charged to my account through Google Play via the Moovit app without any warning. The first few days of the subscription were free, and I didn’t realize it would switch to a paid plan. I believe the subscription is monthly, but I never received any notifica...
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