I purchased an annual subscription to Moovit, but the app consistently provides incorrect bus schedules. The schedules for the buses I use have changed, yet Moovit continues to display outdated times. I’ve reported this issue multiple times through the app, but my feedback has been completely ignored. As a paying customer, this is unacceptable. If I hadn’t paid, I might overlook the issue, but I expect accurate information in return for my subscription fee. Moovit is still showing me outdated schedules for the buses I rely on, causing constant inconvenience. I demand that Moovit updates the bus schedules immediately and starts paying attention to user feedback. Ignoring this issue is unfair and unprofessional.
I rely on the Moovit app to plan my bus trips, but for the past two days, the timing information has been completely inaccurate. The app shows a 43-minute wait, yet the bus arrives just 10 minutes later, disrupting my schedule and making it difficult to catch my connections, especially in the mornin...
I am very frustrated with the Moovit app because it provides inaccurate bus times. The app showed a bus on its way, so I waited for 30 minutes. When I checked again, it suddenly displayed that the bus had already passed, and now it was showing the next scheduled time instead. The app told me the bu...
I signed up for Moovit’s app expecting a 7-day free trial, but without any notification, they charged my account for an annual subscription. I immediately canceled my membership, yet I have received no response or refund. I’m very disappointed and frustrated because I never agreed to pay for a servi...
I used Moovit’s 7-day free trial, but once it ended, they charged me ₺134 without my consent. This is outrageous, especially since the monthly fee is advertised as ₺9.99. Why was I charged for six months instead of one? Nobody has money to waste on unauthorized charges. To make matters worse, the a...
I accidentally forgot to cancel my one-week Moovit Premium trial, resulting in a ₺119 charge. Despite purchasing the premium service, I didn’t experience any of the promised features aside from an ad-free experience. The app failed to provide accurate route information, and the bus I was tracking d...
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