After using the Missha cream, I developed breakouts and irritation. What should I do?

If you experience breakouts, redness, itching, or other signs of irritation after using Missha cream, it's important to take the following steps:

Stop using the product immediately. Even if the irritation seems mild, continued use can worsen the reaction.

Gently wash your face with cool water, avoiding soap or harsh cleansers, to remove any remaining cream from your skin.

Apply a soothing product, such as aloe vera gel, thermal water spray, or a pharmacy cream with panthenol.

Avoid makeup and other skincare products for 1–2 days to allow your skin to recover.

If symptoms persist or worsen, consult a dermatologist — you may have had an allergic reaction to an ingredient in the product.

Keep the packaging and receipt — if it’s confirmed that the product caused the allergy, you can file a complaint with the store or the brand directly.

For the future: always do a patch test — apply a small amount of any new product behind your ear or on the inside of your forearm for 24 hours.

You’re not alone in this! Submit a complaint on Xolvie and get support from other users.