On September 4, 2025, I purchased the 2-shade of the vegan “Clio Cushion Blur” effect foundation from the Missha store in Bahçelievler, Ankara. When I began using the product, I noticed that pressing the sponge did not release a sufficient amount of foundation, as shown in videos. Normally, when the sponge is pressed, enough product accumulates to cover the entire face—but with this product, no matter how hard I pressed, very little came out. Moreover, small fragments of the sponge inside the foundation were detaching and adhering to my face along with the product. I have used different cushion foundations by Missha before and have never experienced this problem.
I am encountering the same issues every time I use the product. When I contacted you via Instagram about the matter, I was told to visit the store. However, this situation has caused me substantial inconvenience and shaken my confidence in your brand.
I request that this issue be resolved and that a replacement product be sent to me.
On May 13, 2025, I purchased a Clinique Moisture Surge cream from Clinique Turkey’s official website. When I opened the product, I immediately noticed that the cream had a gritty, uneven texture, which made it unsuitable for use. Because of this, I have not applied it to my skin at all. There were ...
Every time I apply the Missha sunscreen, especially on my forehead, it causes intense itching, and within hours, I start to break out badly. My skin has deteriorated significantly since using this product. My forehead is now covered in painful acne and red patches, and the irritation keeps spreading...
About a month ago, I purchased CeraVe Foaming Cleanser for Normal to Oily Skin from a pharmacy in Kayseri during a promotional discount campaign (₺120 off). I decided to try it for the first time since I had been using a different brand before, and I trusted CeraVe’s reputation. However, from the v...
On 20.08.2025, I purchased a CK Be perfume from the File store in Edirne Merkez. Since I shopped close to closing time, I didn’t have the chance to test the product in the store; the staff also told me there was no tester available and that I would have to buy it without trying. Trusting the brand a...
On November 17, 2024, at 3:43 PM, I visited the Sephora store in Mall of Istanbul and made a purchase worth ₺6,325.90. As I had encountered before, I faced the same issue again. The store employees do not provide tester products to customers making purchases and do not even bother to give any explan...
Comments