1
Asya is completely dissatisfied with the result

I Demand Missha to Redesign Eyeliner Caps That Break and Dry Out

I Demand Missha to Redesign Eyeliner Caps That Break and Dry Out
I Demand Missha to Redesign Eyeliner Caps That Break and Dry Out
I Demand Missha to Redesign Eyeliner Caps That Break and Dry Out
I Demand Missha to Redesign Eyeliner Caps That Break and Dry Out
+1
profile
August 23, 2025 4:34 pm
21

Missha is a skincare and cosmetics brand I use and love, but the eyeliner cap breaks on its own, drying out and ending up in the trash. The cap of the eyeliner I bought a month ago broke in my makeup bag the night before, contaminating all my products. Because I loved the brush, I thought it was my fault and bought another one, but this one also broke while sitting on my desk and dried overnight. I demand that the eyeliner caps be redesigned.

August 26, 2025 8:03 am (2 days after complaint)

In order to provide a solution and support you, we kindly ask you to contact us directly. You can also share our contact information and convey the details of your experience to us. Your feedback is very valuable to us, and ensuring your satisfaction is our top priority.

Asya
Asya
August 26, 2025 11:50 am

When I called the number you provided, I was told it was related to the store and that I needed to resolve the issue with the store. Unfortunately, since I bought from two different stores, the problem is not with the store but with the product. I couldn't find any help.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Clinique Makeup Remover Cap Won’t Open – Unable to Use or Return Product

profile
August 08, 2024 2:44 am
256
Clinique Makeup Remover Cap Won’t Open – Unable to Use or Return Product
Clinique Makeup Remover Cap Won’t Open – Unable to Use or Return Product

Missha Mask Expiry Scandal - Repeated Delivery of Expired Products

profile
Elifsu
February 19, 2024 7:35 pm
37
Missha Mask Expiry Scandal - Repeated Delivery of Expired Products

I Got Severe Breakouts After Using Missha Tone-Up Sunscreen

profile
Gizem
June 02, 2025 10:06 pm
28

Missha Collagen Caused Breakouts

profile
Zeynep
January 07, 2025 7:12 pm
50
Missha Collagen Caused Breakouts
Report a Similar Issue