MidasBuy took my payment, but my UC order has been stuck; how can I resolve it?

First, check your transaction history or bank statement to ensure that your payment was successfully executed.

If the payment was completed but the UC has not been credited to your account, please contact MidasBuy's customer service for assistance.

You can contact MidasBuy's support team via email at [email protected] or on Facebook at https://www.facebook.com/midasbuy.

Please provide them with precise information such as your player ID, country/region, the name of the purchased item, payment channel, time of purchase, and a description of the issue.

Additionally, notify PUBG Mobile's support team of the matter so that they can check your in-game account for any anomalies. Provide them with the same transaction information to aid their inquiry.

You can contact PUBG Mobile support via the in-game help center or by going to their official support page at https://support.pubgmobile.com.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.