MidasBuy took my payment, but my UC order has been stuck; how can I resolve it?

Around 7–8 months ago, I purchased 40,000 UC and an additional 8,100 UC through Midas Buy using my bank card. The payment transactions were completed successfully, the money was withdrawn from my bank account, and I was provided with a redemption code. I entered the code into my PUBG Mobile account...

On September 13, 2025, I purchased UC for PUBG Mobile through Midasbuy, making a 1,700 TL bank transfer via Türkiye İş Bankası. My PUBG account ID is 5188*88. However, even after more than a day, the UC has not been credited to my account. I contacted Midasbuy customer service, but I have not recei...

On September 17, 2025, I purchased UC for PUBG Mobile through Midasbuy, making a 1,800 TL bank transfer. The actual product price was 1,700 TL, so I accidentally overpaid by 100 TL. I even requested that the extra 100 TL be added to my Midasbuy balance. Despite completing the transaction, the UC I ...

On 1st September, I tried to purchase the 1249 offer from Midasbuy using JazzCash, but I kept receiving errors. Later, at 11:58 at night, I attempted again, and although the website continued to show errors, the payment was deducted from my account. However, I did not receive any UC from Midasbuy.

I’m trying to contact Midasbuy to fix a purchase problem, but the feedback form keeps saying “system busy” with no details or next steps. Because the form won’t submit, I can’t open a proper ticket, request a refund, or ask for a UC transfer to the correct account. I’ve searched the app and site rep...

On 05/09/2024, around 4 AM, I attempted to purchase 660 UC from Midasbuy using my Ziraat Bank credit card. I tried the purchase five times, but the system never approved the transaction and no UC was delivered. I eventually gave up and bought UC from another site. However, when I later checked my...

On September 4, 2025, I purchased 3,400 TL worth of UC via bank transfer on Midasbuy. Even though the payment was successfully completed, no UC was credited to my PUBG account. Player ID: 5360211080 Purchase method: Bank transfer (no transaction/order number saved) Issue: UC not delivered despite...

On September 4, 2024, at 21:34, I purchased UC for PUBG Mobile via Midasbuy in two separate transactions: 300 UC 60 UC for a total of ₺200. However, by mistake, the UC was loaded onto the wrong PUBG ID: 5192*29. The UC has not yet been spent on that account. Order numbers: SG250904EZK1H1XB5A0C8...

On September 2, 2025, at 23:51, I purchased a PUBG Mobile Royal Pass through Midasbuy using a bank transfer from my Ziraat Bankası account. I entered my own game ID correctly and without error. However, after the payment was completed, I discovered that the Royal Pass was delivered to a completely u...

A few months ago, my Midasbuy account linked to my Google login was completely hacked. Unfortunately, the attacker also gained control of my Google account, making it impossible for me to access either platform. I’ve tried multiple times to recover both accounts, but I’ve had zero success so far. Th...

On August 1, 2025, at 5:28 PM, I purchased PUBG Mobile UC worth ₺849 through a bank transfer on Midasbuy. The payment was successfully completed, and I have the transaction receipt as proof. My order number is 943745632740. However, even after more than 24 hours, the UC has not been added to my PUBG...

On August 1, 2025, I purchased UC for PUBG Mobile via Midasbuy. The payment went through successfully, and the amount was deducted from my account. However, despite the transaction being marked complete, the UC has not been credited to my PUBG Mobile account even after a considerable amount of time....

On July 26, 2025, at 7:30 PM, I purchased 300+25 UC through Midasbuy for my PUBG Mobile account (ID: 5992****16). I completed the payment using my card ending in 3503, and the transaction was processed under receipt number 202507495293338. The payment was successfully deducted from my account. Howe...

I mistakenly transferred 2179 UC through Midasbuy to the wrong PUBG Mobile account. I realized too late that your system automatically opened the secondary account linked to my email, which I no longer use. Both accounts are registered under the same email, but my main account ID is 5365****59. The ...

On August 1, 2025, I purchased PUBG UC through Midasbuy using VakıfBank bank transfer. Although the payment was fully deducted from my account, the platform still showed a "payment not completed" error, and the UC never arrived in my account. I submitted multiple support tickets through Midasbuy’s ...

I made a ₺850 UC purchase through Midasbuy, intending to load the UC into my own PUBG Mobile account (username starting with "w**"). Unfortunately, my brother's account ID was saved in the system from a previous session, and the UC was mistakenly credited to his account ("e***"). He hasn't touched t...

I experienced a critical issue with MidasBuy: after making a payment, the UC (Unknown Cash) I purchased was not transferred to my account. My money was successfully debited, but the UC still hasn't arrived. I desperately need a solution for this. I was planning to open an RP (Royale Pass), but I can...

I purchased UC (Unknown Cash) on Midasbuy, but I forgot to enter the required transaction code in the description field of my bank transfer. As a result, the UC has not been credited to my account. I desperately hope Midasbuy can easily assist me with this issue. This oversight on my part has led t...

I am absolutely furious with Midasbuy! Today, I logged in with my player ID and purchased 600 UC (Unknown Cash). However, instead of being credited to my account, those 600 UC were transferred to another account that was apparently created using my email address after my payment. This is completely ...

I am absolutely furious with Midasbuy! I chose to buy UC (Unknown Cash) from you because I thought you were a trustworthy platform. I purchased 660 + 60 UC, transferring ₺319 from my bank. It's been two excruciating hours, and the UC still hasn't appeared in my account! My player ID is 5809****52. ...

I am absolutely furious with MidasBuy! I made a payment via bank transfer, and the money has clearly been debited from my account. However, I never received the product I paid for! This is completely unacceptable, and I'm a victim of this broken process. When I contacted MidasBuy, they simply told ...

Good day. I attempted to purchase UC for my account through MidasBuy, and while the payment was successfully deducted from my account, I still haven’t received any UC. Normally, when I load UC, it arrives within five minutes—this time, it's been hours and nothing has shown up. This is extremely fru...

On the MidasBuy website, I made a UC purchase around 02:26 last night and completed the payment as instructed. However, even now, the UC has not been credited to my game account. Instead, I’m receiving a message saying “Payment not completed,” which is completely false. I have proof that I not only...

I purchased UC through MidasBuy, and while the system shows the transaction was received, it’s been over 3 hours and the UC still hasn’t been credited to my account. Normally, I always use MidasBuy and my UC arrives within 5 minutes—this is the first time I’ve experienced such a delay. I’m starting...

I purchased UC from Midas Buy but have not received anything—not the UC and not a refund. While sending the payment through my bank account, I forgot to include the order number in the transfer description. I immediately submitted a payment notification afterward, hoping this would clear things up, ...