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Eneba

Eneba Logo
Eneba

Complaints

50 complaints
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Eneba Seller Scam: WinOLS 5.7 Paid 145$ for Free Link, Refund Needed

12

My complaint is about a seller I dealt with through Eneba regarding the WinOLS 5.7 program. I found this seller’s advert...

Eneba Marketplace Off-Platform Scam and Card Chargeback Action Plan

23

My complaint is about a seller I dealt with through Eneba regarding the WinOLS 5.7 program. I found the seller’s advert ...

Eneba Verification Scam Purchase – Refund Request

7

I made a purchase on Eneba for 413.88 THB using TrueMoney Wallet with order number 1774955329998 / O260719200111650YN6B....

Eneba Order Marked Fulfilled But Not Received – Request Refund or Delivery

16

On July 13, 2026 at 6:41 pm I purchased a “Top Up PUBG Mobile 6000 + 2100 UC Global” via Eneba as a direct top up for my...

Eneba Sold Region-Locked Steam Key Instead of Global Version

10

I purchased a Steam key for Disney Dreamlight Valley on Eneba on 08/07/2026 at 6:06 pm. On the product page it was clear...

Resolved
12

"Thank you so much eneba for responding towards my complaint I appreciate it so much."

Ben removed this complaint from publication

Eneba Support Has Not Resolved My Underpaid Bank Transfer

I wanted to purchase a PlayStation Store gift card through Eneba. I paid by bank transfer from my Garanti Bank account, ...

Eneba Has Not Resolved My Apple Gift Card Redemption Issue

Yesterday, I purchased a $199 Apple Gift Card from the Eneba website. When I tried to redeem the gift card to my Apple a...

Eneba Gift Card Deactivated

11

I purchased an Amazon.com gift card worth 1,000 USD today through the Eneba website. When I tried to redeem the code on ...

Eneba Gift Card Code Already Redeemed, Need New Code, Proof 'n Ticket

6

On 5 June 2026, I purchased a 50 AUD Roblox gift card from Eneba for a total of 38.04 AUD under the order number o-y7pq3...

Eneba Sold Me an Invalid Steam Wallet Code and Denied My Refund

On June 7, 2026, at approximately 4:08 AM, I purchased a Steam Wallet code from Eneba under order number o-y7xf84o for a...

Eneba Failed to Deliver My Steam Wallet Code After Payment

3

I purchased a Steam Wallet key through Eneba, but although my payment was successfully processed, the key was never deli...

Eneba Needs to Refund My Steam Gift Card Order After Delivery Failure

7

I purchased a Steam gift card from Eneba on 21 May 2026, but I accidentally entered the wrong email address for the deli...

Eneba Not Issuing Refund For Key Not Working

14

On 28/05/2026, I purchased a “Fortnite – 2800 V-Bucks (PS4/PS5) PSN Key UNITED KINGDOM” from Eneba for my UK-registered ...

I Cannot Activate My Eneba Account

8

I deleted my old Eneba account today specifically so that I could use my phone number on my new account. However, when I...

Complaint Of Eneba - Gift Card Not Working And No Support Suitable

39

I purchased a Valorant points gift card via Eneba on 01/03/2026 to use on my Riot/Valorant account registered in Portuga...

Eneba Charged 500 USD but Marked My Razer Gold Order as Incomplete

43

I made a purchase of 500 USD Razer Gold on Eneba on 26 February 2026 at around 9:05 PM (France time). The payment shows ...

Eneba Transaction Failed but $41 and $21 Still Charged

76

On February 9, 2026, at around 8:55 PM, I attempted to purchase an application on Eneba using my TEB bank salary debit c...

Eneba Gift Card Code Invalid When Redeemed Through Cardtonic

171

On January 30, 2026, I purchased a gift card from Eneba, but when I attempted to redeem it, I discovered that the code h...

Eneba Giftcard Not Working, Support Not Answering

97

I purchased a Roblox gift card from Eneba on 18.01 with order number o-y4qyrae for 12,10 €. When I tried to redeem the c...

Steam Key From Eneba Is Region-Locked Despite Global Listing

101

I purchased a Steam key for “The Elder Scrolls IV: Oblivion GOTY Edition – Steam Key Global” on Eneba today. The product...

Eneba Game Key Region Locked When It Shouldn't Be

106

On 07.01.2026, I purchased a Steam key for God of War: Ragnarok from Eneba, where the product was clearly marked as GLOB...

Brand Overview: Eneba

Eneba is a Lithuania-based digital marketplace for video game keys, gift cards, subscriptions, and in-game currencies. Founded in 2018, the platform connects gamers with third-party sellers offering digital entertainment products for PC, PlayStation, Xbox, Nintendo, and other gaming platforms. Eneba has grown into a global marketplace serving millions of users worldwide.

Contact Info

Customer Support: Eneba primarily provides assistance through its Help Center and ticket-based support system.

Industry and Operations

Eneba operates in the digital gaming and e-commerce industry. The platform specializes in the sale and distribution of digital gaming products through a marketplace model that connects buyers and third-party sellers.

  • Digital game key marketplace
  • Gift cards and prepaid gaming cards
  • Game top-ups and in-game currencies
  • Gaming subscriptions and downloadable content
  • PC, PlayStation, Xbox, and Nintendo products
  • Third-party seller marketplace platform
  • Secure payment and transaction services
  • Global digital entertainment distribution

User Sentiment

User sentiment toward Eneba is mixed. Many users appreciate the competitive pricing and broad selection of digital products, while complaints commonly focus on key activation issues, refunds, seller disputes, and customer support responsiveness.

  • Complaints about invalid, duplicate, or already-used game keys
  • Users reporting difficulties obtaining refunds for activation problems
  • Disputes between buyers and third-party sellers
  • Slow or limited responses from customer support
  • Concerns regarding account restrictions and verification requirements
  • Problems involving delayed delivery of digital products
  • Users reporting issues with region-locked game keys
  • Complaints about payment processing and transaction verification
  • Frustration regarding dispute resolution timelines
  • Concerns about marketplace seller reliability and product authenticity

Share Your Experience

If you’ve experienced issues with Eneba, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.