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Eneba

Eneba Logo
Eneba

Complaints

59 complaints
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Eneba Steam Key Region Locked and Unusable in My Country

5

Today I purchased a Steam key for a Total War: Warhammer package via Eneba as a game key. While buying the product, ther...

Eneba Digital Gift Card Was Purchased by Mistake and Never Used

I purchased a digital gift card/code through Eneba.com using Gold Roze on September 21. I later realized that I had purc...

Eneba Razer Gold Code Used Before Purchase

13

I purchased a Razer Gold gift card on the Eneba website in Brazil from the seller Lotkeys on 18/09/2026 at 22:28, paying...

Eneba Charged $20 but Never Delivered My Minecraft Key

About 10 minutes ago, I purchased a Minecraft: Java & Bedrock Edition (PC) Windows Store KEY Global product through Eneb...

Eneba PUBG Mobile UC Code Invalid and Not Working

3

I purchased a PUBG Mobile 1500 + 300 UC digital code for iOS from Eneba on September 19, 2026. The order number is o-byy...

Eneba Razer Gold Code Already Used

5

On the Eneba website I purchased a 30 USD Razer Gold gift card on the 15th of this month. When I tried to redeem the cod...

Eneba Battle.net Keys Already Claimed - Need Replacement Keys

5

I purchased three Battle.net game keys from Eneba earlier today for a total of 55 euros. Out of these three keys, only o...

Eneba Sold Me an Invalid PUBG Mobile UC Code

On September 28, 2026, I purchased a code from Eneba to top up UC for PUBG Mobile through Midasbuy. I paid €44 for the c...

Eneba Seller Scam: WinOLS 5.7 Paid 145$ for Free Link, Refund Needed

14

My complaint is about a seller I dealt with through Eneba regarding the WinOLS 5.7 program. I found this seller’s advert...

Eneba Marketplace Off-Platform Scam and Card Chargeback Action Plan

23

My complaint is about a seller I dealt with through Eneba regarding the WinOLS 5.7 program. I found the seller’s advert ...

Eneba Sold Me a Google Play Gift Card I Cannot Redeem

I purchased a Google Play gift card code through Eneba. When I tried to redeem the code on my Google Play account on Aug...

Eneba Verification Scam Purchase – Refund Request

7

I made a purchase on Eneba for 413.88 THB using TrueMoney Wallet with order number 1774955329998 / O260719200111650YN6B....

Eneba Order Marked Fulfilled But Not Received – Request Refund or Delivery

16

On July 13, 2026 at 6:41 pm I purchased a “Top Up PUBG Mobile 6000 + 2100 UC Global” via Eneba as a direct top up for my...

Eneba Sold Region-Locked Steam Key Instead of Global Version

10

I purchased a Steam key for Disney Dreamlight Valley on Eneba on 08/07/2026 at 6:06 pm. On the product page it was clear...

Resolved
12

"Thank you so much eneba for responding towards my complaint I appreciate it so much."

Ben removed this complaint from publication

Eneba Support Has Not Resolved My Underpaid Bank Transfer

I wanted to purchase a PlayStation Store gift card through Eneba. I paid by bank transfer from my Garanti Bank account, ...

Eneba Has Not Resolved My Apple Gift Card Redemption Issue

Yesterday, I purchased a $199 Apple Gift Card from the Eneba website. When I tried to redeem the gift card to my Apple a...

Eneba Gift Card Deactivated

11

I purchased an Amazon.com gift card worth 1,000 USD today through the Eneba website. When I tried to redeem the code on ...

Eneba Gift Card Code Already Redeemed, Need New Code, Proof 'n Ticket

6

On 5 June 2026, I purchased a 50 AUD Roblox gift card from Eneba for a total of 38.04 AUD under the order number o-y7pq3...

Eneba Sold Me an Invalid Steam Wallet Code and Denied My Refund

On June 7, 2026, at approximately 4:08 AM, I purchased a Steam Wallet code from Eneba under order number o-y7xf84o for a...

Eneba Failed to Deliver My Steam Wallet Code After Payment

3

I purchased a Steam Wallet key through Eneba, but although my payment was successfully processed, the key was never deli...

Eneba Needs to Refund My Steam Gift Card Order After Delivery Failure

7

I purchased a Steam gift card from Eneba on 21 May 2026, but I accidentally entered the wrong email address for the deli...

Eneba Not Issuing Refund For Key Not Working

14

On 28/05/2026, I purchased a “Fortnite – 2800 V-Bucks (PS4/PS5) PSN Key UNITED KINGDOM” from Eneba for my UK-registered ...

Brand Overview: Eneba

Eneba is a Lithuania-based digital marketplace for video game keys, gift cards, subscriptions, and in-game currencies. Founded in 2018, the platform connects gamers with third-party sellers offering digital entertainment products for PC, PlayStation, Xbox, Nintendo, and other gaming platforms. Eneba has grown into a global marketplace serving millions of users worldwide.

Contact Info

Customer Support: Eneba primarily provides assistance through its Help Center and ticket-based support system.

Industry and Operations

Eneba operates in the digital gaming and e-commerce industry. The platform specializes in the sale and distribution of digital gaming products through a marketplace model that connects buyers and third-party sellers.

  • Digital game key marketplace
  • Gift cards and prepaid gaming cards
  • Game top-ups and in-game currencies
  • Gaming subscriptions and downloadable content
  • PC, PlayStation, Xbox, and Nintendo products
  • Third-party seller marketplace platform
  • Secure payment and transaction services
  • Global digital entertainment distribution

User Sentiment

User sentiment toward Eneba is mixed. Many users appreciate the competitive pricing and broad selection of digital products, while complaints commonly focus on key activation issues, refunds, seller disputes, and customer support responsiveness.

  • Complaints about invalid, duplicate, or already-used game keys
  • Users reporting difficulties obtaining refunds for activation problems
  • Disputes between buyers and third-party sellers
  • Slow or limited responses from customer support
  • Concerns regarding account restrictions and verification requirements
  • Problems involving delayed delivery of digital products
  • Users reporting issues with region-locked game keys
  • Complaints about payment processing and transaction verification
  • Frustration regarding dispute resolution timelines
  • Concerns about marketplace seller reliability and product authenticity

Share Your Experience

If you’ve experienced issues with Eneba, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.