I made a purchase of 500 USD Razer Gold on Eneba on 26 February 2026 at around 9:05 PM (France time). The payment shows as incomplete on Eneba’s side, but the full amount has been deducted from my bank account. Despite the transaction not being completed, my money is currently on hold. I contacted E...
On February 9, 2026, at around 8:55 PM, I attempted to purchase an application on Eneba using my TEB bank salary debit card. I made two separate payment attempts. In both cases, the screen displayed a “transaction failed” message. However, despite the failed transaction notices, my bank account sho...
On January 30, 2026, I purchased a gift card from Eneba, but when I attempted to redeem it, I discovered that the code had already been used. I am based in Nigeria and tried to redeem the code through Cardtonic, where it was confirmed that the gift card was invalid because it had been previously red...
I purchased a Roblox gift card from Eneba on 18.01 with order number o-y4qyrae for 12,10 €. When I tried to redeem the code on Roblox, it did not work. Because of this, I opened a support ticket with Eneba, but I have not received any response from customer support for about a week. I am disappointe...
Today I purchased a gift card through the Eneba website, but when I tried to use it, I discovered that the code had already been redeemed before I bou...
I purchased a Steam key for “The Elder Scrolls IV: Oblivion GOTY Edition – Steam Key Global” on Eneba today. The product page and the seller’s offer clearly stated that the key is global and can be redeemed in Poland. However, when I tried to activate the key on Steam today, I received an error indi...
On 07.01.2026, I purchased a Steam key for God of War: Ragnarok from Eneba, where the product was clearly marked as GLOBAL and stated that it could be activated in Montenegro. However, when I tried to activate the key on Steam in Montenegro, it turned out to be region-locked and could not be used, d...
On 22 December 2025 I purchased the game Silent Hill f for Xbox Series S (Xbox global key) from Eneba.com as a Christmas present, paying 50 € via Appl...
I purchased a Steam game key for Arc Raiders from Eneba approximately one month ago under the order number o-ya3zata. When I tried to activate the key on Steam, I received a message stating that the key had already been used, and I was therefore unable to add the game to my account. After noticing t...
On November 16, 2025, I purchased a Steam game code for Resident Evil 4 Remake through Eneba. However, the code I received was actually for the Resident Evil 4 Ultimate HD 2005 version. Even though the purchase page clearly displayed visuals of the Remake version, I was sent the code for the origina...
I purchased a digital code from Eneba because I thought it was for Xbox Game Pass Premium. However, after activating the key on my Xbox console, I discovered that the code is actually for PC Game Pass, which I cannot use on my Xbox Series X. I have not used the subscription, and I bought it by mista...
I bought a Visa gift card from Eneba, but I can neither redeem it nor get a refund. I created a support ticket, and they initially said they would issue the refund, but after that, I received no further response. I’ve sent multiple follow-up emails, yet they haven’t replied. Now I can’t even open a ...
On October 17, 2025, I purchased 1,500 UC + 300 Bonus UC (Global) through Eneba, paying by credit card. My order number is o-yakdduo. However, even after five business days, the product has not been delivered, and I have received no response from the seller or Eneba. I have tried to contact both th...
About one hour ago, I purchased a Steam Wallet Gift Card 15 USD Steam KEY (United States) through Eneba. I completed the payment using my bank card, and a total of ₺868.31 was withdrawn from my account. However, the purchase was never completed, and I did not receive the gift card. My order number i...
On February 15, I purchased a $50 iTunes Gift Card through the Eneba website using my credit card. The payment was charged, but the gift card was never delivered to me. My order number is: o-yu9tkfo. Immediately after the transaction, I filed a dispute both through the site and with my bank. Eneba n...
I made a purchase worth 150 USDT on the Eneba website. Later, I was told that the order was canceled and that my payment had never reached them. I asked my bank for confirmation, and they provided me with an account statement showing that the money had indeed left my account and was successfully del...
I purchased a Binance Gift Card from the Eneba website, and the payment was successfully withdrawn from my bank account. However, Eneba marked the payment as “failed” and did not provide me with the code. On top of that, no refund has been issued back to my account. This means I lost my money and ne...
Today I purchased a product — App Store and iTunes game cards — and made a payment of ₺530 from my own Ziraat Bank account via Eneba and Payguru using an IBAN transfer. I reported the issue to support and provided my email, phone number, and other details. My full name is already listed in the payme...
Eneba.com, the in-game purchase site, has been a complete disappointment. They advertise a 20% cashback offer, but it’s nothing like what they claim. At first glance, it looks like there are no conditions, but the hidden terms make it nearly impossible to use. On top of that, the details are buried ...
An unauthorized transaction was made on my credit card through a virtual card labeled 0012, with ₺14,000 withdrawn from my main credit card. I did not make this transaction and I urgently request a full refund. This payment was carried out without my knowledge, and I do not have any additional cards...
On April 25, 2025, a purchase was made using my credit card without my knowledge or consent. I request that this transaction be canceled immediately and that a refund be issued to my account. If this issue is not resolved promptly, I will file a complaint with the Consumer Arbitration Board and subm...
Please help me — I purchased PUBG Mobile UC, but it never arrived in my game account. I contacted the customer service but ai bot repeated to send the same automated responses. I already made the payment, but the UC has not been delivered. I request urgent assistance to resolve this issue and to rec...
I purchased PUBG Mobile UC through Eneba, and the payment was successfully charged to my card. The app confirmed the transaction, but even after a full week, the UC has still not been delivered. I actually purchased it twice within the same hour, and neither of the UC packages showed up in my accoun...
I’ve purchased from Eneba before without any issues, but recently, my orders have not been delivered. I bought a product, but instead of receiving it in my account, I only got an email confirmation. This has now happened twice, and despite waiting, the product never arrived. I contacted support, but...
