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MidasBuy

Complaints

100 complaints
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MidasBuy Payment Successful but PUBG Mobile UC Not Received

Kashaf
Kashaf
May 10 2:47 PM6

I purchased PUBG Mobile UC via Midasbuy for my account with ID 52140360*** on 9 May 2026. The payment of 249 PKR was suc...

PUBG UC Top-Up Missing After Easypaisa Payment on Midasbuy

Abdulrehman
Abdulrehman
March 22 3:12 AM55

I purchased a 6000+2000 UC pack for PUBG Mobile through Midasbuy yesterday at around 11:00 PM using Easypaisa. The payme...

PUBG Mobile UC Sent To Wrong Account After Purchase

MD SAGOR
MD SAGOR
March 11 11:51 PM69

I am a PUBG Mobile player from Bangladesh and on 12/03/2026 I mistakenly purchased UC for the wrong game account. I made...

PUBG Mobile UC Sent To Wrong Account After Purchase

PUBG Mobile UC Purchase Not Showing Up in My Account

Musa
Musa
February 7 6:25 PM201

Yesterday, I purchased UC for PUBG Mobile through Midasbuy in the amount of $7. Although the payment was successfully ch...

Midasbuy Took My Payment but Didn’t Deliver 300 UC for PUBG

Arda
Arda
February 7 2:37 PM73

On February 2, 2026, at approximately 6:03 PM, I purchased 300 UC for PUBG through Midasbuy. I made the payment via bank...

PUBG Mobile UC Not Received After Buy Code Purchase

Azat
Azat
February 6 6:23 PM60

Last night, I purchased UC for PUBG Mobile through Midasbuy using a “buy code.” I paid a total of $7 with my debit card....

MidasBuy Support Not Responding to Missing UC Issue

Batu
Batu
February 5 6:41 PM55

I purchased UC for PUBG Mobile through MidasBuy, but even though several hours have passed since the payment, the UC has...

Midas UC Mistakenly Credited to Another Account

Cabbar
Cabbar
February 5 11:44 AM216

I purchased $31 worth of UC through Midas, but since I have two different PUBG accounts, I accidentally loaded the UC on...

Midasbuy Sent My 660 UC to the Wrong PUBG Account

Gamze
Gamze
February 5 3:09 AM71

At approximately 2:37 AM, I purchased 660 UC through Midasbuy using my own debit card. Even though I made the payment my...

MidasBuy System Error Recognized My PUBG ID Incorrectly

Arda
Arda
February 5 12:06 AM54

In my recent transaction through MidasBuy, I am experiencing an issue because my account ID information was incorrectly ...

5
Resolved

Midasbuy Not Responding After Taking My $123

Niyazi
Niyazi
February 4 4:56 PM52

"My problem was solved, I received the refund, thank you for your help."

On January 30, 2026, at 11:21 PM, I made a bank transfer through QNB Finans...

How to Fix Undelivered PUBG UC from Midas Buy

Ekrem
Ekrem
February 4 2:41 PM103

Through the Midas Buy platform, I purchased 1,800 UC twice and 3,650 UC once on the same day, but none of the UC has bee...

MidasBuy Uc Purchase Problem

PUBG
PUBG
January 20 9:49 PM225

I used Midasbuy today at around 11:00 a.m. to purchase a PUBG UC top-up for my PUBG account with ID 5860885528, and the ...

1

I Face Missing PUBG Mobile UC After Paying Through Midasbuy

Ali
Ali
December 16, 2025 1:02 AM95

I purchased PUBG Mobile UC worth approximately $130 through the Midasbuy app, but after the purchase, the UC was not cre...

PUBG Mobile UC Purchased From Midas Buy Not Delivered Despite Successful Payment

Kasım
Kasım
September 21, 2025 8:28 AM142

Around 7–8 months ago, I purchased 40,000 UC and an additional 8,100 UC through Midas Buy using my bank card. The paymen...

PUBG Mobile UC Not Delivered After 1,700 TL Midasbuy Bank Transfer Payment

Habil
Habil
September 20, 2025 1:15 AM147

On September 13, 2025, I purchased UC for PUBG Mobile through Midasbuy, making a 1,700 TL bank transfer via Türkiye İş B...

PUBG Mobile UC Not Delivered After Midasbuy Bank Transfer

Ali
Ali
September 17, 2025 10:20 PM126

On September 17, 2025, I purchased UC for PUBG Mobile through Midasbuy, making a 1,800 TL bank transfer. The actual prod...

1

PUBG Mobile UC Purchased on Wrong Account via Midasbuy (Need Refund or Transfer)

Mahmut
Mahmut
September 5, 2025 12:55 PM169

Today, I purchased 600 UC for PUBG Mobile through Midasbuy using the Vodafone bill payment method. Unfortunately, I mist...

I Paid With JazzCash for 1249 Offer on MidasBuy but Got No UC

Rai
Rai
September 5, 2025 9:53 AM186

On 1st September, I tried to purchase the 1249 offer from Midasbuy using JazzCash, but I kept receiving errors. Later, a...

I Report Midasbuy Feedback Failure and Can’t Request Refund or UC Transfer

Mahmut
Mahmut
September 5, 2025 8:08 AM131

I’m trying to contact Midasbuy to fix a purchase problem, but the feedback form keeps saying “system busy” with no detai...

Midasbuy Did Not Deliver 900 UC and Charged 339₺ Despite Failed Transactions

Cemre
Cemre
September 5, 2025 5:26 AM125

On 05/09/2024, around 4 AM, I attempted to purchase 660 UC from Midasbuy using my Ziraat Bank credit card. I tried the p...

MidasBuy Blocks My UC Purchase With P300 Error - I Need a Solution

Luciano
Luciano
September 5, 2025 2:43 AM374

I am absolutely furious with Midasbuy! I'm trying to purchase UC (Unknown Cash), but I keep getting a "P300 error," whic...

Midasbuy UC Purchase Not Delivered – Payment Made but No UC in PUBG Account

Mustafa
Mustafa
September 4, 2025 5:26 AM128

On September 4, 2025, I purchased 3,400 TL worth of UC via bank transfer on Midasbuy. Even though the payment was succes...

2

My Midasbuy UC Purchase Loaded to Wrong PUBG ID – Refund Request

Mehmet
Mehmet
September 3, 2025 10:55 PM163

On September 4, 2024, at 21:34, I purchased UC for PUBG Mobile via Midasbuy in two separate transactions: 300 UC 60 UC...

Brand Overview: Midasbuy

Midasbuy is a digital payment and top-up platform operated by Tencent that allows users to purchase in-game currency, subscriptions, and digital content for popular mobile games. The platform is widely used for games such as PUBG Mobile, Free Fire, Honor of Kings, and other Tencent-related titles.

Contact Info

  • Customer Support: Support is mainly provided through the official help center and in-platform ticket system.
  • Official Website: midasbuy.com
  • Customer Support Email: Public direct support email addresses vary by region and are not consistently listed.
  • Company: Tencent

Industry and Operations

Midasbuy operates in the digital gaming payments and online top-up industry. The platform enables players to buy virtual currencies and gaming-related digital products using local payment methods in multiple countries.

  • Game currency and UC top-up services
  • Digital purchases for mobile games
  • Regional payment gateway integration
  • Promotional campaigns and bonus rewards
  • Web-based gaming payment platform
  • Support for multiple payment methods and currencies

User Sentiment

User sentiment toward Midasbuy is mixed to negative, with many complaints focusing on payment failures, delayed top-ups, refund problems, and customer support responsiveness.

  • Payments completed but in-game currency not received
  • Delayed or failed UC and diamond top-ups
  • Refund requests being denied or taking too long
  • Complaints about account login and verification issues
  • Problems with regional payment methods and card processing
  • Difficulty contacting customer support representatives
  • Frustration with automated responses and unresolved tickets
  • Unexpected transaction failures during promotions
  • Concerns regarding account security and unauthorized purchases
  • Issues with bonus rewards or promotional items not being delivered

Share Your Experience

If you’ve experienced issues with Midasbuy, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.