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MidasBuy

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MidasBuy

Complaints

110 complaints
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Midasbuy Credit Card Error Blocks PUBG Mobile UC Top-Up

June 30 1:45 AM10

I tried to purchase UC for PUBG Mobile via Mıdasbuy yesterday morning, but I could not complete the transaction. When I ...

Midasbuy Charged My Card but Didn't Deliver PUBG UC

June 23 4:42 PM

On June 23, 2026, I attempted to purchase PUBG Mobile UC through Midasbuy five separate times. During each attempt, my D...

PUBG Mobile UC Marked Delivered but Never Received

June 23 2:59 PM

Between 1:00 a.m. and 3:00 a.m. on June 23, I purchased the 1,800 UC package for PUBG Mobile through Midasbuy using my c...

Midasbuy Shows Unexpected Error When Redeeming UC

June 23 12:01 PM

For the past two to three months, I have been unable to redeem UC codes through the "Redeem" section on Midasbuy for PUB...

Midasbuy Processed Unauthorized PUBG Mobile Charges

June 22 1:17 PM

On Monday, June 21, between 11:45 p.m. and 11:58 p.m., two unauthorized transactions were made through Midasbuy for PUBG...

Midas Deposit Never Reached My Pubg Account

June 22 12:57 AM

On June 22, at approximately 4:00 p.m., I made a deposit of $12 through Midas to my Pubg account. However, despite the t...

Midasbuy Won't Redeem My Pepsi PUBG Mobile UC Code

June 21 1:32 PM

I won 10 UC through a Pepsi bottle cap promotional code and have been trying to redeem it on Midasbuy for approximately ...

Midasbuy Won't Redeem My Kazandıro UC Codes

June 20 1:04 AM

I am unable to redeem three separate 10 UC codes that I received through the Kazandıro promotion on Midasbuy. For approx...

1

Midasbuy Won't Redeem My PUBG Mobile UC Codes

June 19 2:34 PM

For a long time, I have been using codes earned through the Kazandıro promotion to redeem PUBG Mobile UC on Midasbuy. Ho...

I Need a Refund After a Failed Midasbuy UC Purchase Through M-Pesa

June 13 8:18 PM5

I attempted to purchase 600 UC for PUBG Mobile through Midasbuy using M-Pesa on 13/06/2026. During the payment process, ...

MidasBuy Payment Successful but PUBG Mobile UC Not Received

May 10 2:47 PM6

I purchased PUBG Mobile UC via Midasbuy for my account with ID 52140360*** on 9 May 2026. The payment of 249 PKR was suc...

PUBG UC Top-Up Missing After Easypaisa Payment on Midasbuy

March 22 3:12 AM55

I purchased a 6000+2000 UC pack for PUBG Mobile through Midasbuy yesterday at around 11:00 PM using Easypaisa. The payme...

PUBG Mobile UC Sent To Wrong Account After Purchase

March 11 11:51 PM69

I am a PUBG Mobile player from Bangladesh and on 12/03/2026 I mistakenly purchased UC for the wrong game account. I made...

PUBG Mobile UC Sent To Wrong Account After Purchase

PUBG Mobile UC Purchase Not Showing Up in My Account

February 7 6:25 PM201

Yesterday, I purchased UC for PUBG Mobile through Midasbuy in the amount of $7. Although the payment was successfully ch...

Midasbuy Took My Payment but Didn’t Deliver 300 UC for PUBG

February 7 2:37 PM73

On February 2, 2026, at approximately 6:03 PM, I purchased 300 UC for PUBG through Midasbuy. I made the payment via bank...

PUBG Mobile UC Not Received After Buy Code Purchase

February 6 6:23 PM60

Last night, I purchased UC for PUBG Mobile through Midasbuy using a “buy code.” I paid a total of $7 with my debit card....

MidasBuy Support Not Responding to Missing UC Issue

February 5 6:41 PM55

I purchased UC for PUBG Mobile through MidasBuy, but even though several hours have passed since the payment, the UC has...

Midas UC Mistakenly Credited to Another Account

February 5 11:44 AM216

I purchased $31 worth of UC through Midas, but since I have two different PUBG accounts, I accidentally loaded the UC on...

Midasbuy Sent My 660 UC to the Wrong PUBG Account

February 5 3:09 AM71

At approximately 2:37 AM, I purchased 660 UC through Midasbuy using my own debit card. Even though I made the payment my...

MidasBuy System Error Recognized My PUBG ID Incorrectly

February 5 12:06 AM54

In my recent transaction through MidasBuy, I am experiencing an issue because my account ID information was incorrectly ...

5
Resolved

Midasbuy Not Responding After Taking My $123

February 4 4:56 PM52

"My problem was solved, I received the refund, thank you for your help."

On January 30, 2026, at 11:21 PM, I made a bank transfer through QNB Finans...

How to Fix Undelivered PUBG UC from Midas Buy

February 4 2:41 PM103

Through the Midas Buy platform, I purchased 1,800 UC twice and 3,650 UC once on the same day, but none of the UC has bee...

MidasBuy Uc Purchase Problem

January 20 9:49 PM225

I used Midasbuy today at around 11:00 a.m. to purchase a PUBG UC top-up for my PUBG account with ID 5860885528, and the ...

1

I Face Missing PUBG Mobile UC After Paying Through Midasbuy

December 16, 2025 1:02 AM95

I purchased PUBG Mobile UC worth approximately $130 through the Midasbuy app, but after the purchase, the UC was not cre...

Brand Overview: Midasbuy

Midasbuy is a digital payment and top-up platform operated by Tencent that allows users to purchase in-game currency, subscriptions, and digital content for popular mobile games. The platform is widely used for games such as PUBG Mobile, Free Fire, Honor of Kings, and other Tencent-related titles.

Contact Info

  • Customer Support: Support is mainly provided through the official help center and in-platform ticket system.
  • Official Website: midasbuy.com
  • Customer Support Email: Public direct support email addresses vary by region and are not consistently listed.
  • Company: Tencent

Industry and Operations

Midasbuy operates in the digital gaming payments and online top-up industry. The platform enables players to buy virtual currencies and gaming-related digital products using local payment methods in multiple countries.

  • Game currency and UC top-up services
  • Digital purchases for mobile games
  • Regional payment gateway integration
  • Promotional campaigns and bonus rewards
  • Web-based gaming payment platform
  • Support for multiple payment methods and currencies

User Sentiment

User sentiment toward Midasbuy is mixed to negative, with many complaints focusing on payment failures, delayed top-ups, refund problems, and customer support responsiveness.

  • Payments completed but in-game currency not received
  • Delayed or failed UC and diamond top-ups
  • Refund requests being denied or taking too long
  • Complaints about account login and verification issues
  • Problems with regional payment methods and card processing
  • Difficulty contacting customer support representatives
  • Frustration with automated responses and unresolved tickets
  • Unexpected transaction failures during promotions
  • Concerns regarding account security and unauthorized purchases
  • Issues with bonus rewards or promotional items not being delivered

Share Your Experience

If you’ve experienced issues with Midasbuy, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.