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MidasBuy

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MidasBuy

Complaints

118 complaints
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Midasbuy Refund Request for Accidental PUBG Mobile UC Purchase

2

I purchased UC for PUBG Mobile through Midasbuy on 09/10/2026 in the amount of 4,333.92 Mauritian rupees by mistake. I d...

Midasbuy Double or Triple Charged Me for PUBG Mobile UC

7

I purchased 1,500 UC for PUBG Mobile through Midasbuy, but my card was charged three times consecutively, and I still re...

MidasBuy PUBG Mobile Wrong ID Top-Up: 331 UC Refund Request

2

On 21.09.2026 at 03:16 I purchased UC for PUBG Mobile via Midasbuy on iOS in two separate transactions, one for 300 UC a...

Midasbuy 600 UC Purchase Still Pending After Successful Payment

On September 19, 2026, at 9:51:59 AM, I attempted to purchase 600 UC for PUBG Mobile through Midasbuy. Because a discoun...

Midasbuy Payment Incomplete but Whiteout Survival Frost Stars Missing

On September 19, 2026, at around 1:00 AM, I purchased a package through Midasbuy for Whiteout Survival that included 499...

Midasbuy Payment Shows Unpaid After PUBG Mobile Purchase

On September 17, 2026, at around 11:09 AM, I purchased a subscription/package for PUBG Mobile through Midasbuy for appro...

Midasbuy Sent PUBG UC to Wrong Account – Transfer Request

11

I bought 300 UC for PUBG Mobile via Midasbuy on 4 August 2026 and accidentally sent it to the wrong account. The UC was ...

Midasbuy Credit Card Error Blocks PUBG Mobile UC Top-Up

29

I tried to purchase UC for PUBG Mobile via Mıdasbuy yesterday morning, but I could not complete the transaction. When I ...

Midasbuy Charged My Card but Didn't Deliver PUBG UC

18

On June 23, 2026, I attempted to purchase PUBG Mobile UC through Midasbuy five separate times. During each attempt, my D...

PUBG Mobile UC Marked Delivered but Never Received

15

Between 1:00 a.m. and 3:00 a.m. on June 23, I purchased the 1,800 UC package for PUBG Mobile through Midasbuy using my c...

Midasbuy Shows Unexpected Error When Redeeming UC

23

For the past two to three months, I have been unable to redeem UC codes through the "Redeem" section on Midasbuy for PUB...

Midasbuy Processed Unauthorized PUBG Mobile Charges

9

On Monday, June 21, between 11:45 p.m. and 11:58 p.m., two unauthorized transactions were made through Midasbuy for PUBG...

Midas Deposit Never Reached My Pubg Account

6

On June 22, at approximately 4:00 p.m., I made a deposit of $12 through Midas to my Pubg account. However, despite the t...

Midasbuy Won't Redeem My Pepsi PUBG Mobile UC Code

7

I won 10 UC through a Pepsi bottle cap promotional code and have been trying to redeem it on Midasbuy for approximately ...

Midasbuy Won't Redeem My Kazandıro UC Codes

9

I am unable to redeem three separate 10 UC codes that I received through the Kazandıro promotion on Midasbuy. For approx...

Midasbuy Won't Redeem My PUBG Mobile UC Codes

15

For a long time, I have been using codes earned through the Kazandıro promotion to redeem PUBG Mobile UC on Midasbuy. Ho...

I Need a Refund After a Failed Midasbuy UC Purchase Through M-Pesa

5

I attempted to purchase 600 UC for PUBG Mobile through Midasbuy using M-Pesa on 13/06/2026. During the payment process, ...

MidasBuy Payment Successful but PUBG Mobile UC Not Received

6

I purchased PUBG Mobile UC via Midasbuy for my account with ID 52140360*** on 9 May 2026. The payment of 249 PKR was suc...

PUBG UC Top-Up Missing After Easypaisa Payment on Midasbuy

55

I purchased a 6000+2000 UC pack for PUBG Mobile through Midasbuy yesterday at around 11:00 PM using Easypaisa. The payme...

PUBG Mobile UC Sent To Wrong Account After Purchase

69

I am a PUBG Mobile player from Bangladesh and on 12/03/2026 I mistakenly purchased UC for the wrong game account. I made...

PUBG Mobile UC Sent To Wrong Account After Purchase

PUBG Mobile UC Purchase Not Showing Up in My Account

201

Yesterday, I purchased UC for PUBG Mobile through Midasbuy in the amount of $7. Although the payment was successfully ch...

Midasbuy Took My Payment but Didn’t Deliver 300 UC for PUBG

73

On February 2, 2026, at approximately 6:03 PM, I purchased 300 UC for PUBG through Midasbuy. I made the payment via bank...

PUBG Mobile UC Not Received After Buy Code Purchase

60

Last night, I purchased UC for PUBG Mobile through Midasbuy using a “buy code.” I paid a total of $7 with my debit card....

Brand Overview: Midasbuy

Midasbuy is a digital payment and top-up platform operated by Tencent that allows users to purchase in-game currency, subscriptions, and digital content for popular mobile games. The platform is widely used for games such as PUBG Mobile, Free Fire, Honor of Kings, and other Tencent-related titles.

Contact Info

  • Customer Support: Support is mainly provided through the official help center and in-platform ticket system.
  • Official Website: midasbuy.com
  • Customer Support Email: Public direct support email addresses vary by region and are not consistently listed.
  • Company: Tencent

Industry and Operations

Midasbuy operates in the digital gaming payments and online top-up industry. The platform enables players to buy virtual currencies and gaming-related digital products using local payment methods in multiple countries.

  • Game currency and UC top-up services
  • Digital purchases for mobile games
  • Regional payment gateway integration
  • Promotional campaigns and bonus rewards
  • Web-based gaming payment platform
  • Support for multiple payment methods and currencies

User Sentiment

User sentiment toward Midasbuy is mixed to negative, with many complaints focusing on payment failures, delayed top-ups, refund problems, and customer support responsiveness.

  • Payments completed but in-game currency not received
  • Delayed or failed UC and diamond top-ups
  • Refund requests being denied or taking too long
  • Complaints about account login and verification issues
  • Problems with regional payment methods and card processing
  • Difficulty contacting customer support representatives
  • Frustration with automated responses and unresolved tickets
  • Unexpected transaction failures during promotions
  • Concerns regarding account security and unauthorized purchases
  • Issues with bonus rewards or promotional items not being delivered

Share Your Experience

If you’ve experienced issues with Midasbuy, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.