Midasbuy Payment Incomplete but 1500 UC Was Paid For

On September 21, 2026, at around 5:50 PM, I purchased the 1,500 UC package for PUBG Mobile through Midasbuy. I made the payment by bank transfer from my Ziraat Bank account, paying approximately $22. My Ziraat Bank receipt clearly shows that the payment was successfully sent to the recipient, Trend Ödeme Kuruluşu Anonim Şirketi. My Midasbuy order details also show order number SG2609211DMEN5G6U38CE, but the order status currently displays a “Payment Incomplete” error.

When I contacted my bank, I was informed that the payment had been successfully delivered to the relevant recipient and that there was no issue on the bank's side. However, despite the time that has passed, the UC balance has never been credited to my PUBG Mobile account, and the transaction still has not been completed.

Although I have submitted support requests to both Midasbuy and PUBG Mobile, I have not received a concrete solution or a clear explanation. I request that the 1,500 UC corresponding to the payment I made be credited to my account immediately and that the “Payment Incomplete” warning associated with this order be resolved. I kindly request that this issue and the resulting inconvenience be resolved as quickly as possible.