iData delayed my application update for weeks, how can I escalate the issue properly?

Begin by phoning their call center and requesting a status update. You can contact them at +90 212 970 8493 (international) or 0850 460 8493 (in Turkey).

When you call, be prepared to provide your reference number, full name, and passport number. Be polite but forceful, and ask that your complaint be documented for internal follow-up.

If phone support does not resolve the issue, file a written complaint using iDATA's official contact survey form.

Be specific: include application information, dates, and a clear request for quick escalation.

Mention any financial or travel-related effects of the delay, as these may strengthen the urgency of your argument.

If you still have not received an answer, you can file your complaint on Xolvie to bring attention to the issue.