iData No Appointment Email Received Yet for Family Reunion Visa

I applied for a family reunion visa through İzmir IDATA back in September 2024. Since then, the system states that appointments will be sent via email, but I still haven’t received any appointment. I have also checked my email’s spam and junk folders multiple times, but there is still no message from IDATA. It’s been several months now with no update or explanation, and this long waiting period is causing serious difficulties. Waiting this long for such an important issue as family reunion is emotionally exhausting and makes it impossible for us to reunite and build our life together. I kindly request an update regarding my application and that this process be accelerated as soon as possible.