Hotels.com customer service is making me go through a million automated menus. How can I find a better way?

If you're having trouble navigating Hotels.com's automated phone menus, you can try other contact methods:

Try reaching out to Hotels.com via social media platforms such as Twitter or Facebook. Direct messaging them there may result in a quicker response from customer service.

Consider using the online chat feature on the Hotels.com website or app. While you may initially encounter some automated prompts, online chat can often connect you to a live agent more quickly than traditional phone calls.

When attempting to contact customer service, you should also consider the time of day. Early mornings and late evenings typically have lower call volumes, which may result in shorter wait times or easier access to a live agent.

If you have more insights or details to share, feel free to do so in the comments or file your complaint.