Findandloc activated a subscription without my consent. How can I stop the charges?

If Findandloc activated a subscription without your consent, it’s possible to stop the charges by following these specific steps:

• Go to their website. Enter your email address and complete the form to request automatic cancellation. Make sure to use the same email you used for the trial.

• Contact their support team and explain that you did not authorize the subscription. Include the date of the charge, the amount, and the last four digits of your card. Ask for written confirmation of the cancellation.

• Contact your bank. Request that future charges from Findandloc be blocked, and ask for a chargeback if the payment was recent. Some banks allow you to do this via their app.

• Check your email. Look for confirmation emails or automatic cancellation links. These are sometimes found in the promotions or spam folder.

• Change banking credentials: As a precaution, change your passwords or activate two-factor authentication.

If the issue remains unresolved, consider filing a complaint on Xolvie to raise awareness and help inform others.