I am writing regarding unauthorized charges made by Findandloc to my Ecocash Mastercard for a mobile app subscription. I had only started a trial using the email address vamug***@gmail.com and did not give consent for any money to be deducted after that trial. Despite this, my card has been charged USD 20.10 on 19 December 2025 and again on 19 January 2026 by FINDANDLOC* C5552814FF BARCELONA ESP, with one of the transaction IDs being IP260119.0216.G53665, and my new balance is shown as USD 49.71. These payments were taken without my clear authorization, and I consider them unauthorized. I request an immediate cancellation of any Findandloc subscription linked to my details and a full refund of all amounts that have been deducted from my card in connection with this service. I also ask for written confirmation that my subscription has been cancelled and that no further charges will be made to my Ecocash Mastercard.
I used the Findandloc application approximately 2–3 months ago on my iPhone only once for trial purposes. However, I later noticed that on December 31, 2025, an unauthorized charge of $17 was withdrawn from my Kuveyt Türk bank account without my knowledge or consent. I do not believe that I ever ag...
On 17/12/2025, an amount of 374 rand was taken from my Mastercard for a subscription to Findandloc, even though I did not subscribe to or authorize this service. I only noticed the charge after it appeared on my account, and I have no connection with this subscription. As soon as I realized this, I ...
I discovered today that I appear to have a subscription associated with an application called Findandloc Barcelona. When reviewing my bank transactions, I saw that $17 has been charged each month for approximately the past two months. However, I do not know how or where this subscription was started...
On August 29, 2025, through the Findandloc website payment page, an account was created in my name without my knowledge or consent. Following this, two unauthorized charges were made to my account: one for ₺30 and another for ₺599. I did not sign up for any membership, nor did I authorize these pay...
On June 15, 2025, I used the Findandloc app, thinking I was only agreeing to a ₺30 trial fee. There was no clear notice of any other charges. However, on June 16 at around 7:00 p.m., my credit card was charged ₺599 without my knowledge or consent. How is this even legal? How can money be taken from...
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