Etihad Airways delayed my flight and I missed my connecting flight, how can I request a refund successfully?

If Etihad Airways delayed your flight and you missed your connecting flight, first, go to Etihad's website and go to the "Manage Your Booking" page.

Go to your booking and choose the "refund" choice. Your eligibility depends on the type of fare you paid and whether you've finished any part of your trip. If the refund is accepted, it is usually processed within 21 days.

If your flights were part of a single reservation and the delay caused a lot of trouble, you may also be able to get money from EU261 rules if your trip went through an EU or UK airport.

If you purchased your tickets through a third-party agent, you’ll need to contact them directly to request a refund.

For additional assistance, you can reach Etihad’s customer service at +971 600 555 666. Alternatively, Etihad offers a live chat feature on their website, which you can access at Etihad Help Center (https://www.etihad.com/en/help).

If the delay caused you to spend extra money on things like meals or hotel stays, you can send Etihad your records to get your money back.

If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.