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Viber

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Viber

Complaints

13 complaints
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Viber Messages Stuck on One Tick on Android Hisense E71

July 2 5:29 AM1

I use Viber on an Android Hisense e71 phone and recently the application has stopped delivering my messages properly. Wh...

Unblock My Viber Mobile App

May 25 4:56 AM6

I am writing regarding a problem with the Viber mobile app linked to my phone number +639151113***. On May 19, my number...

Viber Account Blocked on iPhone 15 Pro and PIN Recovery Is Not Working

May 23 12:37 PM13

I use Viber on my iPhone 15 Pro, and since 20.05.2026, I have been having serious problems with my account. My phone num...

I Need Viber to Restore My Blocked Account in Serbia Immediately

May 19 7:15 PM31

I have been using the Viber mobile app and the Viber app on Windows 11 in Belgrade, Serbia, with my phone number +381653...

Unblock My Viber Account Please

April 8 8:54 AM39

I have been using Viber on my Android phone, and my account has been blocked for almost one month now. When I open the a...

Viber Not Working on Tecno Spark 7—App Won’t Open

February 20 9:46 PM2

For about two months, the Viber app has not been working on my Tecno Spark 7 device. I tried uninstalling and reinstalli...

Viber Not Working on Android 15—No Internet Connection Error

July 9, 2025 9:28 AM4

I installed the Viber app on my new phone running Android 15, but it keeps saying there is no internet connection. Even ...

Viber Won’t Open on My Phone—“No Service” Error for 10 Days

February 14, 2025 9:08 PM10

I downloaded Viber on my phone, but it won’t open. Every time I try to access the app, I get an error saying “No Service...

Viber Won’t Open on My Phone—“No Service” Error for 10 Days

Viber Not Working—“No Service” Error for 15 Days, Need a Solution

February 9, 2025 5:23 PM9

I downloaded Viber on my phone, but it won’t open at all. Every time I try to use it, I get an error saying “No Service”...

Unauthorized FitMe Subscription After Entering Viber Code

January 14, 2025 4:24 PM6

I downloaded Viber to communicate with a company in Egypt, but after entering the verification code, I was automatically...

Viber Keeps Charging Me and It's Impossible to Unsubscribe or Get Support

September 25, 2024 9:18 AM41

Unsubscribing from Viber has been such a hassle. I’ve attempted to cancel my subscription several times, but it feels li...

Viber Seized My Money on the App

May 27, 2024 4:11 PM26

Viber app blocked my account out of the blue, claiming it is spam and stating in an email that it is irreversible. I cou...

Brand Overview: Viber

Viber, officially known as Rakuten Viber, is a cross-platform messaging and VoIP application owned by Rakuten Group. Founded in 2010, the platform allows users to send messages, make voice and video calls, share media, and participate in group chats across mobile and desktop devices. Viber is widely used worldwide for personal and business communication.

Contact Info

Customer Support: Viber mainly provides support through its online Help Center and support request system.

Industry and Operations

Viber operates in the messaging, VoIP, and digital communication industry. The platform offers encrypted communication tools and social interaction features for users across multiple devices.

  • Instant messaging and group chats
  • Voice and video calling services
  • End-to-end encrypted communication
  • Media and file sharing features
  • Desktop and mobile application support
  • International calling through Viber Out
  • Communities, channels, and social interaction tools
  • Business messaging and customer communication services

User Sentiment

User sentiment toward Viber is mixed. While many users appreciate its free communication features and encryption, complaints commonly focus on account restrictions, spam messages, technical issues, and customer support responsiveness.

  • Accounts being blocked or restricted without detailed explanations
  • Complaints about spam messages and scam accounts
  • Users reporting delayed message delivery or notification problems
  • Technical issues involving calls, syncing, and app crashes
  • Difficulties recovering deactivated accounts
  • Concerns regarding privacy and unsolicited contact requests
  • Slow or limited responses from customer support
  • Problems with Viber Out payments and credit balances
  • Users reporting issues transferring chat history between devices
  • Complaints about excessive promotional notifications and ads

Share Your Experience

If you’ve experienced issues with Viber, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.