I am writing regarding a problem with the Viber mobile app linked to my phone number +639151113***. On May 19, my number... was blocked by Viber’s automatic security system on the assumption that it was being used by a spammer, which is not the case. Since then, I have been unable to use my account. I
I use Viber on my iPhone 15 Pro, and since 20.05.2026, I have been having serious problems with my account. My phone num...ber is 0401460**, and the email address linked to Viber is martina.ki***@gmail.com. My account/number appears to be blocked, I do not know or cannot access my PIN, and Viber does n
I have been using the Viber mobile app and the Viber app on Windows 11 in Belgrade, Serbia, with my phone number +381653...1211**, and on May 18, 2026, my Viber account was suddenly blocked without any explanation or prior warning. I actively use Viber groups for my children’s school communication and
I have been using Viber on my Android phone, and my account has been blocked for almost one month now. When I open the a...pplication, I see a banner stating that my account is blocked, but I have not received any clear explanation or warning about the reason. The situation occurred while I was away fr
For about two months, the Viber app has not been working on my Tecno Spark 7 device. I tried uninstalling and reinstalli...ng the app, but the issue persists and I am unable to use it. I request that the necessary software updates be applied to my device so that the Viber app can run properly, and tha
I installed the Viber app on my new phone running Android 15, but it keeps saying there is no internet connection. Even ...though I have configured all the settings on my phone, I still cannot access the app. I have contacted support multiple times, but the only response I received was to wait a few d
I downloaded Viber on my phone, but it won’t open. Every time I try to access the app, I get an error saying “No Service...” and a message telling me to try again in a day. However, I’ve been waiting for 10 days, and the issue still hasn’t been fixed. I have tried reinstalling the app, restarting my p
I downloaded Viber on my phone, but it won’t open at all. Every time I try to use it, I get an error saying “No Service”... and a message telling me to try again in a day. However, it has now been 15 days, and the issue still hasn’t been resolved. I have tried reinstalling the app, restarting my phone
I downloaded Viber to communicate with a company in Egypt, but after entering the verification code, I was automatically... subscribed to FitMe without my consent. No confirmation screen or approval request appeared—just an SMS stating that ₺229/month had been added to my bill! I never agreed to this
Unsubscribing from Viber has been such a hassle. I’ve attempted to cancel my subscription several times, but it feels li...ke an uphill battle. It’s frustrating that there’s no straightforward way to unsubscribe, and on top of that, there’s no customer support to help out. There’s no email or contact n
My Viber account has been blocked for nearly 2 months now, just because I switched to a new phone. I’ve contacted their ...support team so many times, but all I receive are these generic, automated replies that don’t help at all. It's really annoying since I depend on Viber for both work and personal c
Viber app blocked my account out of the blue, claiming it is spam and stating in an email that it is irreversible. I cou...ldn't understand why it is irreversible, but I thought Viber is not important in my life since there are tons of similar apps that I can use, so I didn't pursue making them open my
Viber, officially known as Rakuten Viber, is a cross-platform messaging and VoIP application owned by Rakuten Group. Founded in 2010, the platform allows users to send messages, make voice and video calls, share media, and participate in group chats across mobile and desktop devices. Viber is widely used worldwide for personal and business communication.
Customer Support: Viber mainly provides support through its online Help Center and support request system.
Viber operates in the messaging, VoIP, and digital communication industry. The platform offers encrypted communication tools and social interaction features for users across multiple devices.
User sentiment toward Viber is mixed. While many users appreciate its free communication features and encryption, complaints commonly focus on account restrictions, spam messages, technical issues, and customer support responsiveness.
If you’ve experienced issues with Viber, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.