Dream Games Ignores Support Emails and Blocks In-Game Messaging in Royal Kingdom
For a long time, I have been unable to reach the Dream Games support team regarding an issue I experienced in the game Royal Kingdom. On the in-game support page, only a search button appears; there is no section available to start a conversation with support, which prevents me from submitting a message about my issue.
I also sent an email to the support team via Gmail, but I have received no response to date. Despite trying to contact them both in-game and via email, I cannot reach any support representative.
My in-game username is "prenses" and my player ID is "gwd779414". I demand that support messaging be re-enabled for my account, that this access or blocking issue be fully resolved, and that I be provided with a written response.
Despite several days passing since my complaint, Dream Games has not contacted me in any way. Neither my emails nor my request here have received a response. My player name is "prenses" and my ID number is GWD779414. The chat restriction I was unfairly given is still ongoing, I cannot access support, and I am being disadvantaged by being unable to use the Kingdom Ticket I paid for. I expect the company to urgently resolve my grievance.
