We bought a Daikin RZASG125M7V1B unit, and it showed a U4 error code. On July 6, 2023, we reached out to the service team, and they let us know that the broken part would be swapped out under warranty and that the needed steps were set in motion. I've followed up several times, but I still haven't h...
I’ve been struggling with this issue for weeks and deeply regret purchasing a Daikin boiler. While renovating our kitchen, we decided to replace our old boiler and bought the NDJ Smart Premix 24 KW (D2CND024). Since there were no discounts at local dealers during the summer, we purchased it online. ...
Last year, in 2023, I purchased a Daikin Sensira 18,000 BTU air conditioner, under the impression that Daikin was the top choice. Unfortunately, I haven't been able to utilize the air conditioner since last year. Now, in the summertime, I attempted to activate it, only to encounter a series of error...
I bought the product. During the installation, the service said the product was faulty and created a form and sent it to the center. There has been no change for 20 days. The brand does not stand behind the product. I definitely do not recommend it. Although I have called the service many times abou...
On July 6, 2023, we contacted the service for our purchased Daikin RZASG125M7V1B product due to a U4 error code malfunction. The service stated that the part would be replaced under warranty and that the entries were made. However, despite contacting them multiple times, no response has been receive...
I purchased a Daikin air conditioner through an e-commerce site and immediately requested installation after it arrived. However, Daikin's service team scheduled the installation for three weeks later. Now, two weeks have passed, and we are still waiting. Summer is almost over, and it seems Daikin i...
On July 17, 2024, we received the Daikin Kaira air conditioner, which we purchased with the assurance of Daikin, in the form of 2 outdoor units. However, we encountered an error and were unable to find anyone to resolve it. After making dozens of complaints from various places on this platform, we w...
the installation of the air conditioner, which I have been waiting for a week, was barely completed today, but the air conditioner is leaking water from the indoor unit. Since the wall curtain is concrete, the wall was drilled with a core drilling machine, and according to the information of the ser...
"Hello, I have been receiving the same message for 8 days. The speed of your action and your proposed solution are truly commendable. As a result, the solution? Of course, there is still no solution."
Due to a change of address in September of last year, the service handled the transportation process and collected the fee. After some time had passed, I turned it on and realized it wasn't producing enough heat. I contacted the service, who informed me that they had run out of gas and pumped more b...
On June 12, Daikin canceled the 24,000 BTU Kaira Air Conditioner I purchased from their website without delivering it to me. They sent notifications and emails saying the product had been shipped, notifications and emails saying the product had been delivered, and sent the invoice for the product. T...
We purchased and installed two indoor units, models AP25592 and AP08265, along with an outdoor unit to operate them together. These installations were completed in February and March to avoid the rush of summer. However, the units keep malfunctioning, forcing us to call for service repeatedly. The l...
I purchased an 18,000 BTU air conditioner direct from Kaira Turkey via the Hepsiburada website. 15 days later, it was delivered. When the Hepsijet cargo arrived, it stated that there was only one indoor unit. They searched their warehouses for the outdoor unit but couldn't find it, so I contacted Ka...
Two years ago, I purchased one of Daikin's top smart air conditioners from a Daikin dealer, trusting its reputation as the best AC brand. The installation was done within two days, but ever since, I've been facing continuous issues. The AC has never worked properly for more than two consecutive days...
I bought a Daikin air conditioner. After the technical service came and installed it, they said the product didn't work. They told me that someone from Daikin would call me and then left. However, no one has called yet. When I called the Daikin Call Center, they said they would talk to the technical...
"Hello, following my complaint, Daikin representatives called me immediately and helped me place an order for the product at the original purchase price using a code. I am now waiting for my order to be delivered."
In July 2022, we started using our Altherma Heat Pump, but it constantly shows 89-05 and 7H-06 errors. From the very first day, service teams have com...
We purchased a Daikin boiler in 2020, and two months after installation, it stopped providing hot water to the taps and shower. Since 2020, the service team has come seven times for the same issue, yet no solution has been provided. Each time, they suggested that the problem was on our end. On one o...
I'd like to share my poor experience with the Daikin MCK55W air purifier. I believe it did not perform as stated, so I'm writing to inform potential customers. The reported filter replacement time of ten years is inaccurate. The device appears to release the scents it is designed to eradicate. Despi...
Even though my product is still under warranty, I've had no luck getting in touch with them after multiple attempts. Getting in touch with customer se...
Hi there! I want to file a complaint against Gülsoy Teknik, the authorized service provider for Daikin in Döşemealtı/Antalya. For the last three months, despite multiple calls and repair requests for a faulty combi boiler (not heating water), they have come over several times but have been unable to...
