1
Arzu is completely dissatisfied with the result

Daikin MCK55W Air Purifier Disappointing Performance

Daikin MCK55W Air Purifier Disappointing Performance
Daikin MCK55W Air Purifier Disappointing Performance
profile
April 17, 2024 11:23 am
171

I'd like to share my poor experience with the Daikin MCK55W air purifier. I believe it did not perform as stated, so I'm writing to inform potential customers. The reported filter replacement time of ten years is inaccurate. The device appears to release the scents it is designed to eradicate. Despite the fact that there was very little smoking in the vicinity, it began to smell like burnt charcoal. The service claimed to have resolved the issue by replacing the oscillation motor, but it persisted. Furthermore, the button was damaged during service, necessitating another trip for repairs. Although a free filter change was supplied, the gadget continued to generate a charcoal odor even in a smoke-free atmosphere. When I contacted customer service about the problem, they suggested I replace the filter, despite the fact that it was new. The firm blames previous smoking for the problem, yet even with a clean filter, it persists. I feel that the ₺9000 I bought for the device, relying in the Daikin brand and its stated filter longevity, has been wasted. The equipment is currently inoperable and so cannot be sold or disposed of. In expressing my discontent, I must point out that authorized service facilities appear inexperienced with the equipment, and customer service professionals appear unwilling to understand the matter. I watched a video about this issue and wished I had seen it sooner since I would have reconsidered my purchase.

April 17, 2024 1:43 pm (2 hours after complaint)
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Daikin MCK55 Causes Odor and Nausea Despite Cleaning and Poor Humidification

profile
A.ersoy
December 03, 2024 10:30 pm
17
Daikin MCK55 Causes Odor and Nausea Despite Cleaning and Poor Humidification
1
Kübra is completely dissatisfied with the result

Philips Air Purifier Faulty Filter and Unhelpful Service

profile
Kübra
July 19, 2023 5:05 pm
40
1
Zeynep is completely dissatisfied with the result

Dyson Purifier Humidify+Cool Autoreact Humidification Air Purifier Smells Bad

profile
Zeynep
June 14, 2023 1:53 pm
79

Heat Pump Manufacturer Daikin Gives Spring Time For Spare Parts

profile
Kadir
February 16, 2023 1:46 pm
43
1
Muhammed is completely dissatisfied with the result

Dyson Refused Warranty Support for My Hot+Cool Air Purifier

profile
Muhammed
December 04, 2024 12:50 pm
45
Report a Similar Issue