In order to communicate your concerns about unsatisfactory customer service with Corendon Airlines and seek a satisfactory resolution to the issue:
• Contact Corendon Airlines' customer service team via phone, email, or social media. Include your booking reference number, flight date and time, and staff names in your communication.
• Contact Your Country's Aviation Authority: If you're unhappy with Corendon Airlines' response, you can complain to your country's aviation authority. These authorities can investigate and resolve your complaint.
• Another option is to file a complaint with your country's consumer protection agency. This agency can help you mediate with Corendon Airlines or take other action.
• Post a review on online platforms like Xolvie to share your experience with Corendon Airlines. It raises awareness and encourages Corendon Airlines to improve its customer service.
Related Complaints
Extra Fees and Inadequate Cabin Service Experience at Corendon Airlines

My experience with Corendon (Dalaman to Cologne, 8th of September) was quite disappointing. We were forced to pay an extra €60 for baggage, the online check-in was not available which caused unnecessary hassle, and yet they still charged us for the in-person check-in. To make matters worse, my seat ...
I Report Unjust Baggage Fee and Passport Damage by Corendon Airlines

To Whom It May Concern, I am writing to file a formal complaint about the unacceptable experience I had at Glasgow Airport during my Corendon Airlines flight to Antalya (14:30 departure, PNR: G2B26N). Having travelled to over 40 countries, I’ve interacted with many airport and airline staff, but I h...
I Experience Missing PNR And Ticket Issue After Payment On Corendon
On 27.06.2025, I purchased flight tickets from Corendon Airlines for myself and my spouse, paying the full amount during the booking process. However, despite the payment being successfully processed and deducted from my account, we never received our PNR code or flight tickets. Since then, I have ...
I Paid ₺7,000+ for a Corendon Brussels–Izmir Ticket That Dropped to ₺3,600 a Month Later

On May 6, 2025, I purchased a Corendon Airlines ticket from Brussels to Izmir, paying a total of €201.81. Believing it would be cheaper to book early, I bought the ticket in advance. However, when I checked the exact same flight again on June 7, I was shocked to find the price had dropped to under €...
Corendon Issued My Berlin–Izmir Ticket with Wrong Gender Despite Correct Profile Info
I booked two tickets through the Corendon mobile app for a Berlin to Izmir roundtrip—departure on July 9, 2025, and return on July 25, 2025. When I registered for the app and purchased the tickets, my gender was clearly set as female in my profile. However, after reviewing my ticket information, I w...
Corendon Airlines Demanded Double for a Simple Date Change

This was hands down the worst customer service experience I’ve ever had with any airline. I purchased a ticket through Corendon Airlines, mistakenly entering the wrong travel date. I reached out immediately, expecting to correct the issue with a reasonable fee, but instead was told I'd have to pay t...
I Got Charged 3 Times for Corendon Bike Service but Only Received 1 Refund

Before my flight with Corendon Airlines, I tried to purchase an extra service for my spouse’s bicycle through their website. The fee was around ₺2,500, and I attempted the payment, thinking the first attempt didn’t go through. But to my shock, I was charged three separate times for the same service....
Rude and Disrespectful Staff on Corendon Airlines Transfer Bus

On September 25, 2024, after landing in Amsterdam on a Corendon Airlines flight at 12:15 PM, I experienced extremely rude and disrespectful behavior from the transfer bus driver. From the moment I stepped on the bus, I was met with a very unpleasant and unprofessional attitude. This type of treatmen...
Corendon Airlines Denied Priority for Newborn and Pet

We recently flew with Corendon Airlines from Hamburg to Izmir with our newborn baby and our cat, along with numerous suitcases. The baggage drop-off line was extremely long, and despite our situation, we were given no priority. In fact, the staff dismissively told us that priority would not be grant...
Corendon Airlines Bodrum-Hannover Flight: Unprofessional Check-in Experience and Rude Staff

Dear representative, I am writing to express my disappointment with the unprofessional and discourteous behavior of the check-in staff for Corendon Airlines' August 22, 18:10 Bodrum-Hannover flight. Despite having completed online check-in for three tickets, including one for my 22-month-old grandc...
Corendon Airline's Price Discrepancy Issue

I purchased a flight ticket from Corendon and needed to modify the date and destination. The customer representative insisted on a price difference of ₺6500, which exceeded the cost of my original ticket. Upon visiting their website, I noticed that the price was ₺4300. I reached out to the customer ...
Corendon Airlines Refused to Correct Name Error on Ticket
I had a typo in my last name on my ticket, and when I contacted customer service to correct it, they refused to do so. They insisted that I cancel my ticket and purchase a new one. I was shocked and appalled by this level of customer service. I have never had another airline refuse to correct a simp...
Corendon Airlines Unfair Excess Baggage Fee & Rude Staff
While checking in for my Corendon Airlines flight from Saarbrücken to Antalya on April 1, 2024, I was told one of my bags was overweight and required a fee. Although I could address it later, the lack of upfront payment options raised concerns. After security, the staff demanded a €110 fee despite t...