Corendon Airlines Demanded Double for a Simple Date Change

Habib

June 01, 2025 5:23 pm

This was hands down the worst customer service experience I’ve ever had with any airline. I purchased a ticket through Corendon Airlines, mistakenly entering the wrong travel date. I reached out immediately, expecting to correct the issue with a reasonable fee, but instead was told I'd have to pay the same amount as my original ticket—or more—just to change the date.

How can a company justify charging double the fare for a minor correction? It’s outrageous. And the situation was made worse by how unhelpful the customer service team was. I couldn’t get any real support from anyone. No flexibility, no empathy, no solutions—just a robotic response asking for more money.

I booked with Corendon thinking I’d be supporting a Turkish airline, but the service was below average and the treatment I received felt like I was being punished for an honest mistake. I find it unacceptable that there’s no oversight on these exploitative policies.

And while Corendon claims to operate with “honest earnings,” I say this: I do not give my blessing for the money I paid. It was earned dishonestly through unjust fees and zero accountability. I hope others think twice before choosing this airline.

To be able to comment, Sign In or Sign Up.

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

How can I avoid hidden fees for Corendon Airlines reservations?

12 Complaints

Where can I report unsatisfactory customer service from Corendon Airlines?

13 Complaints

Similar Complaints

I Still Haven’t Received My Refund for 2 Canceled Corendon Flight Tickets

Yagmur

Corendon Airlines

May 12, 2025 5:49 pm

I canceled two flight tickets I purchased from Corendon Airlines on May 1st and immediately submitted a refund request. The confirmation email clearly stated that the refund would be processed and deposited into my account within 7 business days. Today marks the 7th day, and still—no refund has been...

i-still-havent-received-my-refund-for-2-canceled-corendon-flight-tickets-1.jpg

Corendon Airlines Overcharges for Flight Changes and Won’t Refund Canceled Ticket

Derya

Corendon Airlines

February 07, 2025 3:07 pm

Corendon Airlines really irritates me with their handling of flight cancellements and modifications. From İzmir to Berlin, I bought a round-trip ticket; but, my departure flight was canceled and changed into an open ticket. I was advised there would be no pricing difference whether I rebooked one we...

I Paid for Corendon Check-in They Never Sent and They Damaged My Luggage Too

Burçin

Corendon Airlines

May 26, 2025 7:30 pm

Corendon Airlines is hands down the worst airline I have ever flown with. They charged me €20 (₺ equivalent) at the airport, claiming I didn’t complete the online check-in. But here’s the catch: they never even sent me a check-in email! When I brought this up, I was told “that’s not how the system w...

I Face Ticket Cancellation Loss On Corendon Airlines Flex Fare Without Refund Option

Mavis

Corendon Airlines

June 28, 2025 11:10 am

I purchased a Corendon Airlines ticket for our first international family holiday on 15.06.2025 for ₺9,250. Wanting to extend the holiday by a day, I browsed the Corendon website to explore changing my flight. I entered the cancellation section expecting to see the cancellation fee before deciding. ...

i-face-ticket-cancellation-loss-on-corendon-airlines-flex-fare-without-refund-option-1.jpg

I Face High Change Fees Despite Flex Ticket On Corendon Airlines

Mehmet

Corendon Airlines

June 28, 2025 2:20 pm

On 25.06.2025, I purchased a Flex ticket from Corendon Airlines, expecting flexibility in case of changes or cancellations. The ticket was priced accordingly to offer convenience. However, when I tried to modify my flight, I was shocked to learn that the change fee they offered was unreasonably high...

Report a Similar Issue