In Alternatif Bank’s digital advertisements and announcements, clear statements are made offering a “personal loan with a 2.79% interest rate,” particularly aimed at attracting new customers. Such statements constitute a definite and binding promise in the eyes of consumers. However, during the appl...
My EFT transaction is pending. I transferred money, but it's stuck in the account. Despite completing all security steps, the banking system operates very slowly. They keep saying they'll send an email, but hours have passed and they still haven't processed the amount. I urgently need a response. I'...
We created a mobile account with Commercial Bank of Qatar with an advertised interest rate of 54% but later discovered that it never materialized. When we called, they admitted their mistake but didn't deposit the shortfall. Then, unexpectedly, they suddenly decreased the rate to 44% on another acco...
I have been unable to log in to mobile banking since yesterday, as I keep getting an error message that says to call customer service at 4440055 if the error persists. I called 3-4 times, and after hearing "Welcome to Commercial Bank of Qatar customer service," the line drops. What nonsense is this?...
I had to wait for hours to become a customer of Commercial Bank of Qatar. I would like to submit my application using my mobile device. Due to the distance between your branch and my district, I found myself at the screen I mentioned in the picture, patiently waiting for hours without receiving any ...
Alternatif Bank is causing problems even for basic transactions. It took me quite a bit of effort, but I finally managed to close my accounts. Just wanted to share that I recently decided to cancel my mobile banking too. So, get this. They had the audacity to tell me that I could cancel it over the ...
"Wow, man, the bank didn't solve my problem for months despite me calling customer service twice and submitting requests online multiple times, but when I wrote on Şikayetvar, it got resolved in 2 days! Long live Şikayetvar!"
Double Standarts in Banking This complaint is about Qatar Commercial Bank operating under the name of Alternatif Bank in Turkey. Alternatif Bank Req...
I have a significant portfolio with Commercial Bank of Qatar, and although the bank employees are exceptional individuals, the IT department is hindering their well-deserved success with an extremely subpar application. It's frustrating when you have to go through multiple steps like clicking on a b...
I have an account with Alternatif Bank. I couldn't log in for a long time because I forgot my password. So, I called the customer service center, but they said they couldn't provide any support for password issues, and that they would send an email which I needed to fill out. They also mentioned tha...