We recently flew with Corendon Airlines from Hamburg to Izmir with our newborn baby and our cat, along with numerous suitcases. The baggage drop-off line was extremely long, and despite our situation, we were given no priority. In fact, the staff dismissively told us that priority would not be granted, almost mocking our request. We ended up waiting in line for an hour, during which both our baby and cat were extremely stressed. It’s disappointing and frustrating that there is no priority for families with infants and passengers traveling with pets. I condemn the lack of consideration and vision in their policies. I sincerely hope the desk staff who mocked our stressful situation experiences a similar lack of empathy firsthand.
Dear representative, I am writing to express my disappointment with the unprofessional and discourteous behavior of the check-in staff for Corendon Airlines' August 22, 18:10 Bodrum-Hannover flight. Despite having completed online check-in for three tickets, including one for my 22-month-old grandc...
On our flight from İzmir to Köln with Corendon Airlines, our luggage was not loaded onto the plane. As a result, during our one-week vacation, we had to purchase all necessary items again since none of our belongings were with us. The luggage was only delivered to the airport four days after our ret...
On August 30, 2024, I traveled with my wife and baby on Corendon flight K65CR4 from Antalya to Zurich. The flight was delayed three times, resulting in a total delay of around 2.5 to 3 hours. During this entire process, we were not given any updates, announcements, SMS notifications, or communicatio...
On September 3, 2025, I flew with Corendon Airlines flight XC3524 from Nuremberg to Izmir for the first time. During the ticketing process, my baby’s name was entered incorrectly, and when I contacted the airline to correct it, I was forced to purchase an additional adult ticket instead. Despite the...
On June 9, 2024, our flight from Antalya to Hamburg was delayed by 1.5 hours. For the return trip, I had a flight scheduled on June 28, 2024, from Nürnberg to Antalya at 02:05. After all passengers boarded, the pilot announced that the flight would take off shortly. One minute later, another announc...
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