I booked two tickets through the Corendon mobile app for a Berlin to Izmir roundtrip—departure on July 9, 2025, and return on July 25, 2025. When I registered for the app and purchased the tickets, my gender was clearly set as female in my profile. However, after reviewing my ticket information, I was shocked to see that it says “Mr.” instead of “Ms.”
This may seem minor to some, but it is unacceptable considering the amount of money I paid and the potential issues it could cause at check-in or during boarding. I’ve tried multiple times to reach out to Corendon through their contact channels, but all email inboxes are full, and there’s no way to get through to support.
I need this gender error corrected immediately to avoid problems at the airport. It’s deeply frustrating to deal with such a basic mistake on a paid international flight and not even be able to reach someone for help. I expect Corendon to take this seriously and update my booking details without delay. We deserve better customer service for the price we’re paying.
On June 24, 2025, I booked tickets for my spouse and me with Corendon Airlines from Izmir to Amsterdam. While my spouse's name and surname were entered correctly, I accidentally typed my first name into both the “first name” and “surname” fields on my ticket. Even though my national ID number was en...
I have a flight tomorrow morning from Izmir to Brussels with Corendon Airlines, and I’ve been trying to complete my online check-in—but the system keeps giving me an error after I enter my passport details. I’ve tried multiple times, both on the website and through the mobile app, but nothing works....
On June 20, 2024, I attempted to purchase a flight ticket through the Corendon Airlines mobile app for a Diyarbakır to Hannover flight scheduled for August 20, 2024, at 21:20, under the name N**** B*****. After processing my payment, the system displayed an error message and failed to issue the tick...
I currently live in Germany and want to report an issue with Corendon Airlines. The airline canceled my Düsseldorf-İzmir flight scheduled for August 15, 2025, which was booked under my spouse's name, without providing any reason. They sent an email stating that the ticket was converted to an open ti...
I purchased a Corendon Airlines ticket for our first international family holiday on 15.06.2025 for ₺9,250. Wanting to extend the holiday by a day, I browsed the Corendon website to explore changing my flight. I entered the cancellation section expecting to see the cancellation fee before deciding. ...
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