On November 4, 2025, I purchased a pair of Prada B06s 15w03N 59-13 model sunglasses from Boyner’s website under order number 4157300489. Just two days after purchasing the product, I noticed that the price of the same sunglasses had been reduced by ₺800. I called Boyner customer service twice to req...
I can't select Hopi discounts in the "Use Hopi" step on Boyner's iOS app and website. The option for "I don't want to use a campaign" is already checked by default, and there seems to be no way to uncheck or deactivate it. I attempted to click on the discounts to choose them, but they won’t respond....
I asked for the Just Cavalli bag I liked at Hilltown Boyner to be in a new box. However, when I got home and opened it, I realized that it was a replica, and it had nothing to do with the original. The chain feels like plastic when you hold it, and the leather is of poor quality. With the original, ...
On April 13, 2024, I placed an order for discounted perfume (Order ID: 1028418090), which was dispatched by Scotty Shipping on April 17, 2024. Since I was not home, it was returned to the branch. Following my conversation with Scotty's call center, they assured me it would be redelivered the next da...
I purchased via the Boyner website and used my Hopi balance for payment. The total amount is 0, but it is asking for payment. I selected my credit card, but I received a message that it was not possible, so I chose a small amount to be paid by credit card and the rest by points. However, it is still...
I recently purchased a pair of North Face outdoor women's shoes from the Boyner store located in İzmir Karşıyaka Hilltown Mall. However, to my dismay, on the very first day of wearing them, I encountered a troubling issue – I slipped and fell on wet ground. These shoes proved to be excessively slipp...
When I got to the cashier, I was told that your Yapı Kredi POS device can only handle one payment at a time. In this case, it was especially annoying because I had just bought something worth 10,000 liras. It was disappointing to wait 45 minutes in line at the register only to be told that payments ...
On September 13, 2023, we purchased Adidas shoes from the Boyner store in Ankara Ankamall. My wife wore the Adidas shoes for only 12 days, and they developed cracks in the front parts. We sent them for inspection, including the warranty coverage, but the result was negative. We supposedly have the r...
I had a really bad experience with Boyner and their representative, Morhipo. Boyner sold me a pair of Columbia shoes, but when they came, they were broken. So I called them to get a replacement, but they pretty much laughed at me and told me they didn't have any. Do they think I'm wrong? Don't they ...
Back-up Boyner Istanbul-Turkiye will stop providing its services (health/transfer etc) to its members by 20th March 2023. The members have only been notified on February 17th, 2023 by e-mail. Yearly installments are still being drawn out of the member's accounts and the company hasn't responded to t...