On February 5, 2026, I placed an order on the Carrefour online website with the delivery option “Size Getirelim”, under order number 200053787. The total amount for 21 items, approximately $47 USD, was charged in full to my credit card. The delivery date was scheduled for February 6, 2026, between 4...
In my order number 192614872, Carrefour failed to call me when the item was unavailable, even though they should have. On top of that, instead of the lamb shish kebab I ordered, they sent diced lamb full of fat. Despite trying all morning to resolve the issue, I couldn’t reach a solution. I gave up ...
I ordered 1 kilogram of ground beef from Carrefour, but the meat had a strange color as if it had come into contact with metal, and when I smelled it closely, it had a foul odor. Because of this, I contacted Yemek Sepeti’s support line online three times, but since they are an intermediary, they did...
On Wednesday, April 9, I purchased a water heater (thermosyphon) from CarrefourSA via the Hepsiburada website. According to the standard delivery terms, the product was supposed to be shipped on April 10 and estimated to reach me by April 11. However, the item still has not been dispatched. I contac...
I placed an order from the Carrefour small market at the same address, which included one carton of Camel Deep Blue cigarettes, 2 kg of yogurt, a pack of 15 eggs, and 1 kg of butter. When my order arrived two hours later, my daughter received it. However, upon checking the bag, I found two packs of ...
On December 27, 2024, at 12:00 PM, I placed an online order with Carrefour (Order No: 185956398) expecting same-day delivery. However, the order was not delivered, and despite creating multiple complaint records, no one has resolved the issue. Today, the system falsely shows the order as delivered,...
I placed an order from Carrefour by selecting products listed as in stock. The next evening, while checking my emails close to the delivery time by chance, I saw an email stating that my order had been canceled. If Carrefour cannot build a website or app capable of reserving items for customers who ...
I'm telling you how to be a fool with money. I buy a Dijitsu brand deep freezer from Carrefour SA Nautilus. The brand says that there is no service for the installation, you open it. I open the box and see huge damage to the metal body. I also congratulate Dijitsu for being a brand that sees and pac...
"First of all, we would like to especially thank Ms. Zeynep, who, unlike many indifferent Head Office employees, treated the issue as her own. Thank you for being very attentive and resolving the issue. We also thank Mr. Furkan, the store employee, and Mr. İdris, the store manager, for their kind behavior."
On 20.07.2024, we placed an order (164993513) from Carrefour SA Mersin Liparis branch. The order was scheduled for delivery on 21.07.2024 between 19.3...
On July 12, 2024, I ordered an iron from carrefour.com. Due to high demand, the delivery was rescheduled to July 16, 2024. On the scheduled delivery day, I received a message stating that my product was being prepared with care. However, when I called to check, I was informed that the item had run o...
On July 13, 2024, I placed an order (number 164669026) for two vacuum cleaners through Carrefour SA's website. I had to choose July 16, 2024, as the delivery date since it was the earliest available option. However, on July 15, 2024, at 5:30 PM, I received a call informing me in a dismissive tone th...
"Thank you to Ms. Zeynep who attended to me on the phone. She was attentive and concerned, expedited the process, and approached it with a solution-oriented mindset. Thank you very much for her help."
I ordered cooking oil from the Carrefour website. Despite the package showing as delivered, it never arrived. When I called, they said there was an is...
"Here's the translation of the text from Turkish to English: "From this morning until now, I have talked to you several times, but you haven't given a concrete answer. It's always stalling, finding excuses, and giving evasive responses.""
I ordered a Jwin touch-sensitive keyboard (org) from the Carrefour SA website and waited for the delivery. However, I received an email saying that my order had been canceled. When I logged into my app account, the first screen said that my order would be delivered within 5 days. But when I clicked...
"It is said that a resolution process has been initiated, but there will be no solution. I am just expecting a reasonable answer. The insufficient stock excuse is not a lie. If evasive answers are going to be given, no one should call. If a store does not have products like bread, yogurt, margarine, tomatoes, etc., I think it is meaningless for a large shopping center like Carrefour to remain open."
The iPhone 12, 128GB in green, which I purchased using my credit card from www.carrefoursa.com on January 5, 2024, at 23:58, was dispatched through Hepsijet company on January 6, 2024. I received an SMS notification on January 8, 2024, at 10:27, stating that the product was dispatched. However, at 1...
"Thank you"
I bought Ultra Prima Baby diapers from Carrefour, but the shipping company canceled my order because they said they couldn't deliver it. So, my order ...
The item I bought from the Carrefour seller on Trendyol is now lost in transit, a shame. MNG Kargo tells me they can't find the item and refers to the seller, but Carrefour says I need to talk to the courier directly about the problem, why is it me dealing with the problem...anyway, I am not able to...
tried out the CarrefourSA Mobile app for some online shopping, it's been the weirdest three days, and my expected delivery is nowhere in sight. I'm sitting at home, feeling like a victim of this ordeal, and to make matters worse, my grievances remain unattended to. The individuals I've tried to comm...
I am writing to express my dissatisfaction regarding my recent order with Carrefour (#149218418). The delivery time for my order was between 4:30 PM and 7:30 PM, as indicated on the delivery schedule. At 9:00 PM, I was still waiting for the delivery to arrive, which was disappointing. I chose to rea...
I paid and purchased a cooler with available stock on the 24th, expecting delivery between 19:00 and 22:00 on the 25th. However, they informed me on the same day that the item was out of stock and would be delivered the following week. They also advised me to cancel or postpone the order. I decided ...
All the products I ordered were canceled because we were supposedly not at the address. We were at home. No one came to the door or called us on the phone. We were told that only 2 products in bad condition would be canceled. No one came to the address. We wrote to the WhatsApp line and stated the s...
On June 25, 2023, I received my order number 147894952 from Carrefour, but it arrived late on June 7, 2023, due to an incomplete address. On the same day, I contacted their customer service, and an appointment was scheduled for installation at my home today, July 10, 2023. However, the installation ...
"Thanks"
I placed an order from the Carrefour SA online market, I selected the delivery time and day as today, some of the products have arrived and some have ...