I ordered cooking oil from the Carrefour website. Despite the package showing as delivered, it never arrived. When I called, they said there was an issue and promised to resend. Later, I received a message confirming my refund was accepted and the amount would be returned. When I called again, they said the product was out of stock and hence processed a refund. They insisted the website showed it in stock, but admitted it was an error and no stock was available. They accept orders online, but couldn't fulfill them from the store even though it showed in stock. They suggested ordering online again. When I mentioned the price difference, they said they couldn't do anything about it. It was a hassle to get them to not send the product. I used to shop there regularly, but now I regret it and don't recommend it.
I put in an order with Carrefour SA, but they canceled it almost 19 hours later, saying they couldn't get the goods. What bothers me the most is that they still had the same goods for sale on their website at 9 p.m. that same night. The thing I ordered was sold to someone else after it was supposed ...
I placed an order from Carrefour by selecting products listed as in stock. The next evening, while checking my emails close to the delivery time by chance, I saw an email stating that my order had been canceled. If Carrefour cannot build a website or app capable of reserving items for customers who ...
On February 24, 2024, and March 8, 2024, I made orders that got canceled the next day because the store claimed they were out of stock. Even after reaching out to Carrefour headquarters and talking to the store several times, I didn't get a helpful response other than being told about the store's po...
I placed an order on Carrefour Online on 22.06.2025. The sea bass was priced at ₺399, and the discount was set to expire that evening. It was clearly stated that the discount applied both online and in-store. However, the employees who prepared the fish entered the price as ₺475. For 1.198 kg of fis...
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