Busuu auto-renewed my subscription without notice and charged me, how can I cancel and get a refund?

If Busuu auto-renewed your subscription without notice and charged you, here’s how to cancel and request a refund:

• Check subscription: Log in to Busuu → Account Settings → Subscription.
• Cancel auto-renewal:
– Google Play: Google Play → Subscriptions → Busuu → Cancel.
– App Store: Settings → Apple ID → Subscriptions → Cancel.
– Busuu Web: Go to your account → Cancel renewal.

• Request a refund:
– Google Play: play.google.com → Select charge → Request refund.
– App Store: reportaproblem.apple.com → Find charge → Request refund.

❗ If ignored or denied:
👉 Write a complaint on Xolvie 👈 to get support and warn others.