While trying to download a completely unrelated app, I somehow ended up being subscribed to Busuu without my knowledge or permission. I never intended to sign up for anything, let alone authorize a paid subscription. Out of nowhere, I received a ₺200 charge on my mobile bill. This is completely unacceptable.
I immediately canceled the subscription once I saw what happened, but the damage was already done—I was charged for something I didn’t agree to. There was no clear consent, no confirmation screen, no warning. It feels like a deceptive auto-subscription trick, and I want that money refunded right away.
You can’t just take people’s money without their understanding. This is unjust, unethical, and exploitative. People work hard for their money, and what you’re doing is profiting off confusion and misleading user flows. I’m asking Busuu to take responsibility for this and refund the ₺200 immediately. If this is not resolved, I’ll escalate the issue further.
Busuu is misleading people, and I’ve become one of their victims. While I was working on something completely unrelated on my computer, I suddenly noticed I had been signed up for a Busuu subscription—without my knowledge or explicit consent. I immediately canceled the membership the moment I realiz...
My issue remains unresolved. While using the Türk Telekom app, I accidentally clicked on an advertisement for the Busuu app. Even though I didn’t intend to subscribe and entered my password thinking it was a regular login, the subscription was started without my consent. I canceled the subscription...
On April 26, 2025, a Busuu ad popped up on my phone. While trying to close it, I accidentally tapped the wrong part of the screen—and without any confirmation or warning, a subscription was immediately activated. To make matters worse, ₺200 was instantly added to my phone bill. I noticed the charge ...
My issue still hasn’t been resolved. Without my consent, I was signed up for a Busuu subscription through your platform. While using the Türk Telekom ...
While searching online, I came across Busuu and somehow got charged ₺200 for a subscription. I never agreed to this payment, and now I am unable to cancel it. There was no clear confirmation process, and I did not receive any service in return. I demand to know why this money was taken without my c...
Comments