On April 26, I purchased a subscription for the Busuu app. To my shock, I was charged twice on the same day. As soon as I noticed the double billing, I immediately canceled my subscription, but no refund has been issued. This experience with Busuu’s English learning app has been deeply frustrating.
They seem used to unfairly charging customers without notice and can bill twice arbitrarily. When I reached out for help, they told me to contact Apple. Apple refused and directed me back to Busuu. This back-and-forth is incredibly disappointing and unfair.
I urge Busuu to take responsibility, refund the extra charge, and stop these unjust billing practices. Customers deserve transparency and fairness.
I downloaded the Busuu app on April 1, 2025, and was informed that my free trial would end on April 8, 2025. However, to my surprise and frustration, the app charged my credit card on April 8—before the trial period had even officially ended that day. I didn’t get a chance to cancel the subscriptio...
Busuu added a subscription to my account without my consent, and the fee was directly reflected on my bill. I never signed up for a paid membership, never agreed to any charges, and never used the service. This is completely unauthorized and feels like a deliberate attempt to profit from unsuspectin...
I have never subscribed to Busuu, yet they have repeatedly charged my bill without my consent. This is completely unacceptable, and I want this issue ...
I accidentally subscribed to Busuu without realizing it and never used the app even once. As soon as I noticed the subscription, I immediately canceled it via SMS. However, despite canceling it right away, I was still charged ₺200 on my bill. When I called the phone number provided in the cancellat...
Busuu is misleading people, and I’ve become one of their victims. While I was working on something completely unrelated on my computer, I suddenly noticed I had been signed up for a Busuu subscription—without my knowledge or explicit consent. I immediately canceled the membership the moment I realiz...
Comments