Bitci Delayed My USDT Withdrawal for 11 Hours, Missed Investment Opportunity
Around 01.15 AM, I wanted to withdraw my USDT from my balance on bitci from the bnb (Bep20) network. There was a coin that I saw as an opportunity at that time. Since that coin was not available on bitci.com, I wanted to buy it from a different exchange. It's been this hour, 11 hours have passed and there is still no money around. I told the customer representative to cancel it, but they couldn't cancel it because the transaction had already started. However, even the tx id for the transfer was not created. They are literally trying to stall. Officially, I haven't been able to access my own money for 10 hours right now. What is the name of this thing? Not to mention the loss I made from not being able to buy the coin I wanted to invest in. Shame on you Bitci, I hope our paths never cross again...
Hello, Our support team called you to address the problem you are experiencing, but they were unable to reach you as you were not available. We would like to inform you that our support team will call you again during the day. We wish you healthy days. Best regards, Bitci Support Team
Nobody called or asked about me. Don't write the same thing to everyone!
Hello, Our expert teams have been informed about the issue, and our resolution process regarding the situation you experienced has been completed. If you would like to receive support on a different matter, you can reach us 24/7 at our email address . Best regards, Bitci Support Team
