Bitci.com Delays USDT Withdrawal for Over 48 Hours Without Resolution


I'm writing to say that I don't like the Bitci exchange. At 4 p.m. on March 22, 2023, I tried to move some of my cryptocurrency to my metamask wallet. But the order to move was put on hold. Even though I've emailed the support team many times, all I've gotten back are empty promises that the problem will be fixed "as soon as possible." As of today, it has been 14 days since the transfer was stopped, and I still haven't gotten my assets. I strongly recommend that investors stay away from the Bitci Turkey and Bitci Global stock markets if they don't want to end up in the same situation. It is not okay to keep customers waiting for so long without giving them a clear answer. I want this problem to be fixed right away so that my assets can be moved to my wallet as soon as possible.

I submitted a withdrawal request on August 3, 2024, through Bitci, and it's been over a month without any action. Despite waiting for so long, I still haven’t received my money. Every time I reach out, I get the same response with no real help or resolution. It feels like Bitci is just delaying my w...

Since September 7, 2024, I’ve been trying to withdraw USDT from my Bitci account multiple times daily, but each time I receive the same message: "Transaction completed, we will notify you." It’s now September 12, and still no update or access to my funds. What are you doing with my hard-earned money...

I transferred USDT from Bitci.com to a global exchange, and it’s been 15 hours without the funds arriving. The money appears to be stuck, and this delay is far too long, especially since I’ve had smaller delays before, but never like this. I’ve already sent emails to the exchange’s support team, but...
while trying to move my crypto coins from Bitci to Huobi, my orders are just stuck and I can't do anything about it. even though I've sent over 20 carefully written emails, haven't gotten any response from Bitci's support team. I'm stuck in this never-ending cycle of waiting and hoping. I've been wa...
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